Md Abu Taher

Dedicated pest control professional with an Ontario Pesticide Exterminator License and over 5 years of experience in customer service, leadership, and operations. Skilled in pest identification, treatment applications, and safety protocols, with a strong focus on delivering effective solutions. Known for building strong relationships with customers and using advanced tools like Pestpac and Zendesk to ensure accurate reporting and excellent service. Looking to contribute my skills and experience as a Pest Control Technician in a growth-focused team.

• Ontario Pesticide Exterminator License
  • G-Class Ontario Driver’s License
  • Zendesk Customer Service Certificate – 2023
  • Smart Serve Certificate

• Ontario Pesticide Exterminator License (Active)
  ✔ G-Class Ontario Driver’s License (Full)
  ✔ Pest control experience with Insight Pest Solutions
  ✔ Strong technical proficiency in Pestpac, Zendesk, MS Office (Word, Excel, PowerPoint, Outlook), SQL, Python
  ✔ Excellent knowledge of pest identification, inspection, and treatment techniques
  ✔ Expertise in customer service and upselling pest control services
  ✔ Skilled in preparing service documentation and reports
  ✔ Strong oral and written communication skills

• Assisted in local community programs for newcomer settlement in Toronto.
  • Member of Bangladeshi Student Association in Toronto; organized events and sessions.
  • Participated in community cleanup and awareness events in Bangladesh.