MD SAJIDUR RAHMAN
Toronto,Canada
Summary
Pleasant and well-organized housekeeping professional with over 3 years of experience in the hospitality industry. Excels at managing time effectively while handling physically demanding tasks. Committed to maintaining high standards of cleanliness and guest satisfaction. Strong communication skills and a collaborative team player dedicated to creating a welcoming environment for all guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Aide
Westin Harbour Castle
03.2023 - Current
- Assisted housekeeping by delivering supplies, fulfilling special requests, and managing maintenance tasks.
- Maintain cleanliness and orderliness of guest rooms and public areas, ensuring a welcoming environment for guests.
- Perform routine cleaning tasks including dusting, vacuuming, mopping, and sanitizing surfaces according to hotel standards.
- Utilize appropriate cleaning agents and equipment while following safety protocols to ensure a safe environment for both guests and staff.
- Coordinated with other departments to ensure seamless operation and timely resolution of guest concerns and requests
Assistant Server
IL Fornello
11.2021 - 10.2022
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Contributed to increased table turnover by quickly clearing and resetting tables after guests'' departure.
- Enhanced customer satisfaction by providing timely and attentive service to guests.
- Collaborated with kitchen staff to ensure accurate order preparation, addressing any special requests from guests.
Education
Electrical Pre-Apprenticeship -
Skilled Trades College of Canada
North York, ON09.2024
Computer Programing and Analysis -
Seneca College of Applied Arts and Technology
North York, ON08.2023
Skills
- Customer Service
- Time-management
- Excellent Communicator
- Teamwork
- Strong problem-solving skills
- Leadership
- MS Word
- MS Excel
Awards
Seneca College of Applied Arts and Technology, President's Honour List
Certification
- Emergency First Aid & CPR/AED level C
- Canadian Red Cross
- Working at Heights
- Workers Health and Safety Centre
Timeline
Housekeeping Aide
Westin Harbour Castle
03.2023 - Current
Assistant Server
IL Fornello
11.2021 - 10.2022
Computer Programing and Analysis -
Seneca College of Applied Arts and Technology
Electrical Pre-Apprenticeship -
Skilled Trades College of Canada
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