MCKENZY DESROSIERS
Ottawa,ON
Summary
Dynamic and hardworking professional with extensive experience in customer service, team collaboration, and leadership. Adept at leveraging advanced problem-solving, organizational, and leadership skills to excel in both autonomous and collaborative environments. Proven ability to communicate effectively, fostering strong relationships with clients and colleagues to drive success.
Overview
4
4
years of professional experience
Work History
Reception Supervisor
Waterford Grand Retirement Community
2024.04 - Current
- Supervise 10 reception staff and controlled team scheduling
- Manage payroll and administrative tasks
- Handle monthly budgeting and financial oversight.
Receptionist
Waterford Grand Retirement Community
2023.01 - 2024.04
- Greeting visitors and accepting deliveries
- Answering and forwarding over 75 calls daily
- Booking appointments and meetings.
Playroom Associate
Movati Athletics
2023.05 - 2023.11
- Engage with children ages 3 months to 12 years old
- Register children, complete administrative paperwork, and facilitate payments
- Lead activities, and ensure the Playroom is run in a safe, clean, and fun atmosphere.
Customer Service Representative/ Meat Associate
Farmboy
2022.04 - 2023.03
- Served customers meat and fish products
- Made burgers
- Cut meats using machinery.
Deli/Bakery Associate
Walmart
2020.10 - 2021.09
- Stocked and packaged baked goods
- Stocked deli items
- Cooked finger foods and Rotisserie Chickens
- Sliced Deli Meats.
Education
Honours Bachelors of Human Kinetics
University of Ottawa
Ottawa, ONSkills
- Software: Microsoft Office Suite (Excel, Word, PowerPoint), ADP
- Office Basics: Printers, Fax Machines, Scanners
Volunteer Roles
Fielding Drive Public School - Teacher Assistance, Ottawa, Ontario, 2018
- Supervised students in class, between classes, and at lunch
- Lead Gym Activities - proper stretching, following rules, and teamwork etc.
- Helped teachers prepare their lesson plan and with grading papers
Gloucester-Cumberland Basketball Association - Assistance Basketball Coach, Ottawa, Ontario, 2022 -2023
- Assist with organizing, planning, and leading practice.
- Charting - explaining player rotations and plays.
- Prepare scouting report.
- Support the efforts of the head coach.
References Available
True
Timeline
Reception Supervisor
Waterford Grand Retirement Community
2024.04 - Current
Playroom Associate
Movati Athletics
2023.05 - 2023.11
Receptionist
Waterford Grand Retirement Community
2023.01 - 2024.04
Customer Service Representative/ Meat Associate
Farmboy
2022.04 - 2023.03
Deli/Bakery Associate
Walmart
2020.10 - 2021.09
Honours Bachelors of Human Kinetics
University of Ottawa
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