Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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McKenzie Burton

Winnipeg,MB

Summary

Detail-oriented professional with exceptional customer service, and time management skills. Experienced in effectively resolving complaints, and eager to leverage skills to drive the team to success and improve customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server, Ice Cream Scooper, and Cashier

Dari Isle
Minnedosa, Manitoba
07.2023 - 08.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Managed table assignments and ensured timely food delivery.
  • Maintained cleanliness and organization of dining area.
  • Handled cash transactions and processed payments efficiently.
  • Trained new servers on restaurant policies and procedures.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Memorized a variety of menu items and their contents.

Cashier

Minnedosa Pharmacy
Minnedosa, Manitoba
08.2024 - 06.2025
  • Provided exceptional service while assisting customers with product inquiries and order placements.
  • Handled cash, credit, and debit transactions securely to ensure financial accuracy.
  • Stocked shelves with merchandise to maintain optimal inventory levels.
  • Maintained cleanliness of checkout area, including counters, registers, and windowsills.
  • Issued receipts, refunds, credits, or change to customers as needed.
  • Assisted customers over the phone with store operations and product information.

Coach

Skate Canada
Minnedosa, Manitoba
01.2024 - 03.2025
  • Created individualized training plans for athletes based on skill assessments.
  • Monitored athlete progress and delivered constructive feedback during training sessions.
  • Organized workshops promoting sportsmanship and mental resilience among participants.
  • Mentored youth to cultivate strong work ethic through positive role modeling and skill practice.
  • Facilitated effective communication with parents, administrators, and media regarding team activities.
  • Instructed players on techniques, strategies, and regulations of the sport.

Cook and Cashier

Blazers Mini Mart
Minnedosa, Manitoba
08.2021 - 08.2023
  • Prepared meals following established recipes and safety standards.
  • Monitored cooking times to guarantee optimal meal preparation and presentation.
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Assisted in training new staff on cooking techniques and kitchen procedures.
  • Chopped, diced, and sliced vegetables and fruit to enhance efficiency during rush periods.
  • Cleaned kitchen equipment, surfaces, utensils, and dishes to uphold hygiene standards.

Education

Bachelor of Science - Biological Sciences

University of Manitoba
Winnipeg
06-2029

High School Diploma -

Minnedosa Collegiate Institute
Minnedosa, MB
06-2025

Skills

  • Customer service
  • Team building
  • Time management
  • Effective communication
  • Inventory management
  • Cash handling
  • Work ethic
  • Table bussing
  • Food running
  • Service prioritization
  • Multitasking and organization

Affiliations

  • Figure Skating
  • Skiing
  • Painting / Sketching
  • Community Vollunteering

Accomplishments

  • Student Council President Recognition
  • Youth and Philanthropy Recognition
  • Honour Roll (Grades 9-12)
  • Achievement of Excellence

Certification

  • CanSkate Coach Certificate - Skate Canada
  • Respect in Sport for Activity Leaders Certificate
  • Food Safety Certificate
  • CPR/AED Certificate

References

Cassandra Easton, Business Owner and Manager
Dari Isle
204-868-6406

Jacquie Gerrard, Manager
Minnedosa Skating Club
204-868-5658

Cheryl Marcino, Manager
Minnedosa Pharmacy
204-868-5108

Timeline

Cashier

Minnedosa Pharmacy
08.2024 - 06.2025

Coach

Skate Canada
01.2024 - 03.2025

Server, Ice Cream Scooper, and Cashier

Dari Isle
07.2023 - 08.2025

Cook and Cashier

Blazers Mini Mart
08.2021 - 08.2023

Bachelor of Science - Biological Sciences

University of Manitoba

High School Diploma -

Minnedosa Collegiate Institute
McKenzie Burton