Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mckenna White

Aurora,ON

Summary

Customer-focused professional with successful 10-year career in customer sector. Dynamic successful applying Skill and Skill in busy business environment. Adept individual with more than 10 years working customer service Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Proficient at is delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in customer service. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Barn Manager

Greyden Equestrian
10.2018 - 04.2020
  • Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
  • Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
  • Monitored overall health and well-being of Number horses, paying attention to signs of concern.
  • Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.

Barista

Second Cup Coffee
09.2013 - 09.2014
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Manager

7-eleven
06.2012 - 05.2014
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

High School -

Orangeville District Secondary School
Orangeville, ON

Bachelor Of Nursing -

Seneca King Campus
King City, ON

Skills

  • Troubleshooting and repair
  • Stable Management
  • Horse training
  • Labor Management
  • Customer Service
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Adaptability and Flexibility
  • Customer Relations
  • Relationship Building
  • Professional and Courteous
  • Task Prioritization
  • Conflict Resolution
  • Good Judgment
  • Documentation And Reporting
  • Negotiation and Conflict Resolution

Languages

English
Native or Bilingual

Timeline

Barn Manager

Greyden Equestrian
10.2018 - 04.2020

Barista

Second Cup Coffee
09.2013 - 09.2014

Manager

7-eleven
06.2012 - 05.2014

High School -

Orangeville District Secondary School

Bachelor Of Nursing -

Seneca King Campus
Mckenna White