MCKENNA L. PATTON

• Provided friendly assistance to clients seeking skincare, makeup, and haircare solutions, enhancing overall shopping experience.
• Utilized in-depth product knowledge to enhance client decision-making and satisfaction.
• Assisted clients with color selections and delivered personalized skin consultations, enabling identification of suitable color palettes and skin care recommendations.
• Identified upselling opportunities to maximize sales and elevate client satisfaction.
• Executed sales transactions by efficiently operating registers and credit card machines to ensure smooth customer experiences.
• Ensured a sophisticated and professional image while performing job duties.

Specialized in providing a range of waxing services focused on facial areas, lashes, and brows to ensure client satisfaction.

• Maintained strict hygiene standards and ensured compliance with state regulations for safety and sanitation.
• Educated clients on skincare routines and product usage, fostering long-term relationships and loyalty.
• Sterilized equipment for patient treatments.
• Recommended retail products for at-home use.
• Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
• Fostered friendly, warm, and exceptional customer experience.

• Guided customers through inquiries about product offerings, apparel options, and sizing specifications to ensure informed purchasing decisions.
• Developed and implemented promotional initiatives and cross-selling techniques to enhance sales performance.
• Managed operation of registers and credit card machines during sales transactions.
• Managed customer inquiries regarding complaints, ensuring efficient handling of refunds and returns.
• Ensured sales floor remained clean and orderly to enhance visual appeal and customer experience.
• Handled shipment and processing of inventory
• Analyzed customer feedback to develop targeted strategies for maintaining brand loyalty.

• Greeted and acknowledged customers to create welcoming environment
• Monitored merchandise promotions, sales, and advertisements to inform customers
• Guided customers to merchandise and provided tailored product recommendations

• Implemented and upheld safety protocols for waterpark operations, ensuring continuous attention to guest compliance and area supervision.
• Coordinated with team members to ensure safe and timely loading and unloading of passengers.
• Addressed guest inquiries and issues in assigned location to maintain a welcoming environment.
• Conducted regular training sessions to reinforce consistent practice of safety and security awareness policies.
• Executed emergency procedures to ensure safety and provided CPR and first aid when necessary.
• Executed regular cleaning and upkeep of water park zones to enhance guest experience and satisfaction.