Henry Gutierrez
Redwood City
Summary
Skilled employee knowledgeable about beauty trends, techniques and products. Well versed in customer relations and promotional support. Charismatic and personable individual with several years of hands-on experience helping customers find beauty products to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
Palo Alto
03.2024 - 12.2025
- Provided personalized beauty consultations to clients for product selection.
- Demonstrated makeup application techniques during in-store events and promotions.
- Assisted customers in locating and testing products within the store environment.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Educated clients on skincare routines and beauty trends using expert knowledge.
- Collaborated with team members to create a welcoming shopping experience for customers.
- Handled customer inquiries and resolved issues with professionalism and care.
- Participated in training sessions to stay updated on new products and brand initiatives.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Created detailed reports on sales performance and customer feedback.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Team Member
Target
Redwood City
11.2022 - 08.2025
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash registers and processed transactions efficiently.
- Participated in promotional setups and ensured displays were attractive.
- Resolved customer complaints and escalated issues when necessary.
- Trained new team members on store policies and procedures effectively.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Upheld high standards of productivity and quality in operations.
Beauty Sales Associate
Ulta
Foster City
11.2020 - 05.2023
- Provided exceptional customer service to enhance client shopping experiences.
- Assisted customers in selecting beauty products tailored to their needs.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Handled cash register transactions accurately and efficiently during peak hours.
- Participated in training new associates on product knowledge and sales strategies.
- Provided beauty advice based on customer needs and preferences.
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Created an inviting environment by maintaining a neat appearance throughout the store at all times.
- Identified customer beauty needs by asking open-ended questions.
- Informed clients of current sales promotions to boost sales.
- Maximized sales by cross-selling and upselling higher-profit products.
Education
Some College (No Degree) - Cosmetology
College of San Mateo
San Mateo, CASkills
- Product knowledge
- Customer consultations
- Makeup application
- Visual merchandising
- Sales performance
- Customer relationship management
- Inventory management
- Cash handling
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Professionalism
- Adaptability
- Retail experience
- Friendly and outgoing
- Upselling and cross selling
- Cosmetology
- Cosmetics industry trends
- Beauty product demonstration
- Beauty product knowledge
- Flexibility and adaptability
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Beauty Advisor
Sephora
03.2024 - 12.2025
Team Member
Target
11.2022 - 08.2025
Beauty Sales Associate
Ulta
11.2020 - 05.2023
Some College (No Degree) - Cosmetology
College of San Mateo