Mazhar Ali

Supervision and Management:
• Supervise and manage control room operators and staff.
• Schedule shifts and ensure adequate staffing levels.
• Provide training and ongoing support to control room staff.
• Conduct performance evaluations and provide feedback.
Monitor and Response:
• Oversee the monitoring of CCTV cameras, alarms, and other security systems.
• Respond to security incidents, emergencies, and alarms promptly.
• Coordinate with emergency services, law enforcement, and internal teams during incidents.
• Maintain detailed incident logs and reports.
System Maintenance and updates:
• Ensure all security equipment and systems are operational.
• Report any malfunctions or issues with security systems to the appropriate personnel.
• Implement updates and upgrades to security systems as required.
Policy, Procedures and Compliances:
• Ensure compliance with company security policies and procedures.
• Develop and update control room procedures and protocols.
• Conduct regular audits and inspections of control room operations.
Communication and Coordination:
• Liaise with various departments to coordinate security efforts.
• Provide clear and concise communication during incidents and emergencies.
• Prepare and present regular reports to management on security operations.
Risk Management:
• Identify and assess potential security risks.
• Develop and implement strategies to mitigate security risks.
• Conduct security assessments and recommend improvements.

• Oversaw team of security officers and managed scheduling and performance evaluations.
• Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
• Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
• Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
• Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Managed and trained a team of security personnel for optimal performance in maintaining site safety.
• Managed team schedules to provide effective security coverage for building needs.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Examined doors, windows and gates to verify security.
• Wrote detailed reports of all security breaches and investigations.
• Issued access cards to authorized personnel to monitor access points.