Mayurika Jegannathan
Markham,ON
Summary
Dynamic and adaptable professional with a proven track record at Tim Hortons, excelling in customer service and teamwork. Known for enhancing guest experiences through effective communication and problem-solving skills. Quickly mastered reservation software as a Reservation Sales Agent, demonstrating a commitment to accuracy and collaboration in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Roughvally Residentshome
Volunteer Service /cook Helper
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Tim Hortons
Team Memeber
11.2022 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Reservation Sales Agent
Sales Agent
08.2021 - 08.2022
- Enhanced teamwork, collaborating closely with colleagues to ensure smooth operations and optimal guest experiences.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Improved accuracy of reservations data entry by consistently reviewing information for errors or inconsistencies before finalizing bookings.
- Demonstrated adaptability in learning new technologies, quickly mastering reservation software updates as needed for continued success in the role.
Education
Bachelor Of Arts - Arts
V/vipulanantha College
Srilanka05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
Food handler certificate 14.11.2029
CPR certificate 23.10.2024
Timeline
Roughvally Residentshome
Volunteer Service /cook Helper
01.2025 - Current
Tim Hortons
Team Memeber
11.2022 - 04.2024
Reservation Sales Agent
Sales Agent
08.2021 - 08.2022
Bachelor Of Arts - Arts
V/vipulanantha College
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