Mayuran Jaga
Bowmanville,ON
Overview
7
7
years of professional experience
Work History
Inventory Control/Quality Control Clerk
Gordon Food Service
Ajax, Ontario
02.2022 - Current
- Prepare daily hold, negative, and demand reports for inventory control activities, addressing causes for demands, pulling pallets for freeze downs, disposals, and vendor returns, and investigating inventory discrepancies.
- Manage the return process for expired, recalled, and damaged products from customers.
- Built strong relationships with buyers and followed up on any outstanding vendor returns and hold pallets, which resulted in quicker responses from vendors, fewer liability claims and credit memos being issued.
- This allowed us to increase our daily receiving capacity for new inventory, increasing our fill rate and revenue for the quarter.
- Review purchase orders and BOLs with the receiving team to verify the accuracy of information during the receipt of products and reject damaged and mis-shipped items.
- Communicated with buyers on receiving discrepancies in a timely manner, which reduced the frequency of disputes with vendors and quicker recoveries to avoid customer disappointment
- Conduct regular audits through cycle counting and reserve checks.
- Achieved fewer stock outs by reconciling inventory levels prior to sales being applied for selection
- Identified damaged and defective products in pick bays and repaired cases to minimize shrink
- Create stock transfers to other DCs based on demand forecast
- This optimized inventory levels during peak times in their respective regions ensuring that products are available where they are needed most.
- Overall reduction in wastage as short-dated items were able to be used in other DCs that had higher demand
Customer Fulfillment Associate
Gordon Food Service
Ajax
08.2021 - 02.2022
- Build customer pallets according to order information ensuring accuracy and products are damage-free
- Accurately pick and scan products according to pick locations and Zebra inventory system
- Operate various MHE in a variety of temperature zones (cooler and dry) areas
- Communicate with customers when discrepancies occur and rectify the situation as quickly as possible
- Working in a team environment meet daily quota expectations and ensure 0% error ratio
- Complete orders on holidays to meet customer demands during high traffic seasons
- Assist fellow team members whenever necessary
- Adhere to all warehouse health and safety guidelines and report any infractions and hazards to management
- Report to management and complete other duties as assigned.
WAREHOUSE SUPERVISOR
Gatsby Event Rentals
Scarborough
05.2018 - 04.2020
- Communicated weekly with customers and venues on deliveries and pickups
- Followed through with drivers when completing pre/post vehicle inspection sheets, circle checks, ensuring loads are secured with harnesses and having bill of lading, vehicle registration and emergency contacts in the cabin prior to leaving the warehouse
- Organized maintenance of company trucks with HINO and placed orders on rental trucks when needed
- Assigned drivers for weekly deliveries and that payment was collected prior to delivery
- Responded to any complaints in a courteous and professional manner
- Take part in safety meetings to review concerns and change policies
- Ensure warehouse is clean, MHE are functional, and tools are accounted for prior to closing.
Education
Bachelor of Commerce (Hons.) in Organizational Behaviour and Human Resources Management -
UNIVERSITY OF ONTARIO INSTITUTE OF TECHNOLOGY
Oshawa, ON01.2013
Skills
- SAP Software/WMS
- Project planning and scheduling
- Change Management
- Inventory Control Practices (FIFO)
- Inventory Audits
- Stock Replenishments
- Critical Thinking
- Time Management
- Report Generating/Excel
- Data Analysis
Timeline
Inventory Control/Quality Control Clerk
Gordon Food Service
02.2022 - Current
Customer Fulfillment Associate
Gordon Food Service
08.2021 - 02.2022
WAREHOUSE SUPERVISOR
Gatsby Event Rentals
05.2018 - 04.2020
Bachelor of Commerce (Hons.) in Organizational Behaviour and Human Resources Management -
UNIVERSITY OF ONTARIO INSTITUTE OF TECHNOLOGY