Gunjan Jagota
Toronto,ON
Summary
Enthusiastic Inventory Specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
12
12
years of professional experience
Work History
INVENTORY & QUALITY CONTROL
ASL Distribution Services
05.2023 - Current
- Assisting the General Manager in the management of warehouse operations and working efficiently in a 3PL facility
- Assisting clients, prioritizing tasks, and processing all customer orders including the coordination of last-minute shipping requests with other departments
- Operating and troubleshooting Warehouse Management System (WMS) when needed
- Preparing and shipping orders for Dollarama, Centura, Home Depot, Canadian Thermos etc
- Maintaining a good working relationship with customers by responding to all inquiries and complaints concerning orders, shipments, inventory counts, etc, in a courteous manner and efficient manner
- Accessing and approving additional on-demand projects by clients such as assembling / disassembling parts, kitting, labeling, spot checks etc and optimizing and allocating resources to meet the deadline while ensuring that the typical routine operations are not hampered
- Setting up attributes such as Item name, description, UPC, dimensions, weight, UofM, Units per case, COO, Harm tariff code etc
- Scheduling and conducting APIs for multiple clients as requested
- Maintaining damaged goods record and back-order logs
- Handling returned products in an efficient manner and assuring proper credit is given to the customer
- Giving appropriate delivery appointments to carriers for containers and trailers
- Doing Inventory audits as required for efficient workflow
- Evaluating best reliable carriers to ship FTL and LTL shipments for different clients
- Report customer feedback to management, including any signs of customer dissatisfaction
- Collaborating with cross-functional teams, including IT, sales and finance, to align supply chain activities with other business objectives
- Overseeing all paperwork associated with orders, inbounds and outbound and maintaining the corresponding files
CHEF ( Part-time)
Mothers Dumplings
01.2023 - Current
- Training new team members and also teaching them how to use the company's system for daily operations increasing revenue by 10%
- Using MS Office for various routine tasks
- Overseeing inventory, procurement, quality control, waste management, and ensuring efficient management of the supply chain with in a restaurant environment
CABIN CREW IN CHARGE
Air India LTD
03.2016 - 12.2022
- Recognized for maintaining a 100% compliance rate with safety regulations and procedures over four years
- Learned cash handling accuracy in a fast-paced environment
- Maintaining a positive work environment by setting an example
LOGISTICS ANALYST
InterGlobe Aviations Ltd. "Indigo Airlines"
01.2014 - 11.2015
- Improved on-time delivery rates from 85% to 95% within one year
- Inspected incoming shipments for accuracy, quality, and compliance with purchase orders and specifications
- Maintained and updated inventory records in the Warehouse Management Systems
LOGISTICS COORDINATOR
CELEBI GROUND HANDLING
08.2012 - 12.2013
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Generated documentation and information required for customer shipments
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Education
PG DIPLOMA - SUPPLY CHAIN MANAGEMENT
NORTHERN COLLEGE
SCARBOROUGH08.2024
BACHELOR OF COMMERCE - OPERATIONS MANAGEMENT
UNIVERSITY OF DELHI
DELHI, INDIA08.2014
Skills
- Six Sigma- Yellow Belt
- Proficient with MS Office
- WHMIS 2015
- Problem solving
- WMS
- SAP Materials Management, ERP, and Review & Manage SAP MRP list
- Analytical Skills
- Inventory Management
- Customer Service and Negotiation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
INVENTORY & QUALITY CONTROL
ASL Distribution Services
05.2023 - Current
CHEF ( Part-time)
Mothers Dumplings
01.2023 - Current
CABIN CREW IN CHARGE
Air India LTD
03.2016 - 12.2022
LOGISTICS ANALYST
InterGlobe Aviations Ltd. "Indigo Airlines"
01.2014 - 11.2015
LOGISTICS COORDINATOR
CELEBI GROUND HANDLING
08.2012 - 12.2013
PG DIPLOMA - SUPPLY CHAIN MANAGEMENT
NORTHERN COLLEGE
BACHELOR OF COMMERCE - OPERATIONS MANAGEMENT
UNIVERSITY OF DELHI
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