Mayra Tietjen
Clovis
Summary
Dynamic professional with a proven track record at Sierra Vista Cinemas, excelling in customer service and team leadership. Skilled in money handling and decision-making, I effectively supervised operations, enhancing workflow efficiency and accuracy. Recognized for maintaining high service standards and fostering a collaborative team environment, ensuring exceptional guest experiences.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Sierra Vista Cinemas
11.2021 - 10.2023
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Supported team members by handling routine tasks and facilitating communication within the department.
- Helped maintain inventory accuracy through diligent tracking and organization of stock levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Dental Lab Assistant
Smiley’s Dental Lab
09.2016 - 12.2022
- Assisted in fabricating dental prosthetics using precision tools and materials.
- Operated advanced dental lab equipment, adhering to safety protocols and quality standards.
- Managed multiple projects simultaneously while maintaining focus on accuracy and precision.
Supervisor
Sierra Vista Cinemas
07.2016 - 09.2016
- Supervised daily operations, ensuring adherence to safety and operational protocols.
- Trained and mentored staff on customer service best practices and workflow efficiency.
- Monitored inventory levels, managing supply orders to maintain operational readiness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Waitress
Oaxaca Restaurant
01.2016 - 06.2016
- Maintained cleanliness and organization of dining area to ensure guest comfort
- Accurately processed orders and handled transactions using POS system.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Roosevelt High School
Fresno, CA06.2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Sierra Vista Cinemas
11.2021 - 10.2023
Dental Lab Assistant
Smiley’s Dental Lab
09.2016 - 12.2022
Supervisor
Sierra Vista Cinemas
07.2016 - 09.2016
Waitress
Oaxaca Restaurant
01.2016 - 06.2016
Roosevelt High School