MAYOWA DEDEKE
Winnipeg,MB
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Reliable employee seeking Grocery Clerk position. Offering excellent communication and good judgment. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence communication skills.
Overview
2
2
years of professional experience
Work History
Cashier/Waiter
Jollof Life Restaurant
11.2023 - Current
- Able to maintain cool head when dealing with multiple customers, as well as dealing with online orders. Managed approximately 30 incoming orders, as well as at least 40 incoming customers per day.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- I also have vast knowledge in fine dining and etiquette, arranging foods and utensils in neat and well-fashioned manner.
Grocery Clerk
Spar Supermarket
06.2022 - 08.2022
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Stocked shelves and organized merchandise displays for easy retrieval.
Sales Associate
Shoprite
12.2021 - 05.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Education
Bachelor of Arts - Psychology
University of Manitoba
Winnipeg01.2027
High School Diploma -
Chalcedony High School
Lagos, Nigeria08.2021
Skills
- Returns Processing
- Customer Service
- Payment Collection
- Quality Assurance
- Cash Management
- Promotional Support
- Conflict Resolution
- Time Management
Languages
English
Native or Bilingual
Timeline
Cashier/Waiter
Jollof Life Restaurant
11.2023 - Current
Grocery Clerk
Spar Supermarket
06.2022 - 08.2022
Sales Associate
Shoprite
12.2021 - 05.2022
Bachelor of Arts - Psychology
University of Manitoba
High School Diploma -
Chalcedony High School
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