Basanta Shrestha
Khotang,Nepal
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
15
15
years of professional experience
Work History
Cashier, Waiter, Barista and Salesman
Krispy Kreme Donuts and Coffee
12.2015 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Greeted customers promptly and responded to questions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Welcomed customers, offering assistance to help find store items.
Barista
Krispy Kreme Donuts and Coffee
02.2009 - 12.2015
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created complex, hand-crafted beverages based upon customer preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Described menu items to customers and suggested products based on stated preferences.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Utilized POS system to receive and process customer payments.
- Prepared and served hot or cold beverages.
Education
SLC - General Arts
Saraswati Ma. Bi. School
Khotang01-1999
Skills
- Customer Assistance
- Cash Handling
- Cash Register Operation
- Returns Processing
- Customer Service
- POS Systems
- Staff Training
- Merchandise Restocking
- Inventory Management
- Time Management Skills
- Daily Reporting
- Cleaning and Sanitizing
- Money Handling
Languages
English
Professional
Nepali
Professional
Hindi
Professional
Timeline
Cashier, Waiter, Barista and Salesman
Krispy Kreme Donuts and Coffee
12.2015 - Current
Barista
Krispy Kreme Donuts and Coffee
02.2009 - 12.2015
SLC - General Arts
Saraswati Ma. Bi. School
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