Maya Memar
Security Guard
Old Toronto
Summary
Results-driven and compassionate professional with experience in security, customer service, and volunteer engagement. Expertise in fare enforcement, public safety, and incident reporting. Proven ability to maintain high standards of customer service, conflict resolution, and compliance in fast-paced environments. Eager to bring my skills to the Revenue Protection Officer role at Metrolinx and grow within the organization.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Front Desk Associate
Planet Fitness Gym
03.2025 - Current
- Provided exceptional customer service to 200+ members daily, ensuring a safe and welcoming environment.
- Enforced facility rules and safety guidelines to ensure members' safety and compliance.
- Managed check-ins and resolved member inquiries or complaints promptly.
Security Dispatcher & Desk Guard
Paragon Security/(Previously Paladin)
03.2025 - Current
- Monitor CCTV cameras and access control systems to ensure building security and safety.
- Process over 50 visitors daily, enforcing security policies and issuing passes.
- Respond to emergency alarms and provide incident reports to management.
- Effectively communicate with clients and emergency personnel through radio and phone.
Security Guard
Paladin Security
01.2024 - 02.2025
- Conducted patrols and maintained safety and security within commercial properties.
- Monitored building systems and ensured compliance with safety protocols.
- Responded to security threats, including theft, trespassing, and emergencies, with discretion.
- Produced detailed incident reports and worked alongside local law enforcement.
Sales & Product Specialist
Express Heat Therapy
04.2022 - 06.2024
- Demonstrated health-focused products and explained features to customers.
- Handled POS transactions and met monthly sales goals.
- Maintained a clean and accessible retail space; supported daily inventory checks and safety compliance.
Education
High School Diploma -
Dr GW Williams Secondary School
Aurora, Canada 05.2001 -
Skills
- Interpersonal skills Public Safety Customer Service
- Surveillance & Monitoring (CCTV) Conflict De-escalation (MOAB)
- Incident Reporting Report Writing First Aid & CPR
- Security Enforcement Access Control Critical Thinking
- Microsoft Office Suite (Word, Excel, PowerPoint) Bilingual in English & Persian
Certification
Security Guard License – Expires Sept 2026 CPR, First Aid, AED (Standard Level) – Valid to Jan 2028 MOAB (Management of Aggressive Behaviour) – Certified Smart Serve Certification – Ontario Ontario Class G Driver’s License – Clean Record
Timeline
Front Desk Associate
Planet Fitness Gym
03.2025 - Current
Security Dispatcher & Desk Guard
Paragon Security/(Previously Paladin)
03.2025 - Current
Security Guard
Paladin Security
01.2024 - 02.2025
Sales & Product Specialist
Express Heat Therapy
04.2022 - 06.2024
High School Diploma -
Dr GW Williams Secondary School
05.2001 -
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