Committed and hardworking Service Worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Fast Food Team Member
Mohamed El Hajj
10.2022 - 06.2023
Performed shift change tasks each day to keep store neat and running smoothly.
Contributed to increased sales by upselling menu items and promoting limited-time offers.
Greeted customers promptly and took orders to keep flow of traffic moving.
Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
Kept kitchen, counter and dining areas cleaned and sanitized.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Responded promptly to requests for assistance, spills and customer inquiries.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Utilized various software applications to process customer orders.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.