Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
background-images

Navdeep Gill

Surrey

Summary

.

Professional with experience in fast-paced food service environments, bringing strong focus on delivering high-quality results and exceptional customer service. Reliable in team collaboration and adaptable to changing demands. Skilled in food preparation, order accuracy, and maintaining cleanliness and safety standards. Known for strong communication skills and positive attitude.

Overview

5
5
years of professional experience

Work History

Fast Food Team Member

A&W
02.2024 - Current
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Contributed to increased sales by upselling menu items and promoting limited-time offers.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
  • Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
  • Resolved customer complaints professionally, offering solutions that align with company policies while maintaining customer satisfaction.
  • Contributed to a safe working environment by following safety measures for handling equipment, such as fryers and grills.

Food and Beverage Team Leader and Team Member

Tim Hortons
01.2021 - 11.2023
  • Supported fellow team members with regular tasks and activities.
  • Performed housekeeping duties to support ideal operations.
  • Developed a positive work environment by fostering open communication and teamwork among staff members.
  • Adapted to operational needs, taking on different roles to support workflow.
  • Streamlined inventory management with efficient ordering and storage procedures.
  • Completed numerous orders and projects per shift with high accuracy

Offered flexible working schedule and hours to support fluctuations in

operational demand.

  • Completed necessary paperwork for accurate record keeping and reporting

purposes.

  • Conducted regular safety checks on equipment and workspaces.
  • Stocked shelves and ensured inventory levels were adequate.
  • Restocked supplies at individual work stations to assist team members in

meeting demands.

  • Trained new team members on company policies and procedures.
  • Operated POS system to record orders, process payments, and print receipts.
  • Offered product recommendations based on customer needs and preferences.
  • Communicated effectively with team members to resolve conflicts.
  • Worked closely with other team members on projects to achieve desired results.
  • Operated cash registers and accurately handled transactions.
  • Assisted newly hired team members by explaining safety requirements and

company procedures and protocols.

Education

Certificate - Operations Management

British Columbia Institute of Technology
Burnaby
12-2023

Diploma - IT

Sheridan College
04-2021

Skills

  • Cleanliness
  • Food preparation
  • Safe food handling
  • Order taking
  • Complaint resolution
  • Equipment Operation
  • Cash Handling
  • Customer Service
  • Workplace Safety
  • Hospitality and accommodation
  • Collaboration and teamwork
  • Quality assurance
  • Social media expertise
  • Event planning
  • Teamwork and Collaboration
  • Positive Attitude
  • Critical thinking
  • Organizational skills
  • Leadership qualities
  • Active Listening
  • Decision-Making
  • Continuous Improvement
  • POS system operation
  • Organized multi-tasker
  • Customer engagement

Accomplishments

FSA of the year(2024) for the exceptional performance with a certification award.


Languages

English
Punjabi
Hindi

Timeline

Fast Food Team Member

A&W
02.2024 - Current

Food and Beverage Team Leader and Team Member

Tim Hortons
01.2021 - 11.2023

Certificate - Operations Management

British Columbia Institute of Technology

Diploma - IT

Sheridan College
Navdeep Gill