Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Maya Friesen

Victoria,Canada

Summary

Compassionate and dedicated professional with a strong foundation in Sociology and Psychology, seeking to pursue a master’s in social work. I specialize in trauma informed, culturally appropriate care, with hands-on experience managing teams, advocating for marginalized populations, and navigating complex social systems. I am committed to advancing my knowledge of social structures to enhance advocacy for vulnerable communities. With experience in crisis intervention, community outreach, and leadership, I aim to contribute meaningfully to social work practice and promote social justice.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Centre Team Lead

Our Place Society
03.2024 - Current
  • Provide work direction and guidance to staff and service users through regular meetings with management
  • Supervise Community Centre Workers during shifts
  • Provide orientation and training to new hires
  • Assist management in the planning, organizing, controlling, and directing the provision of Community Centre services
  • Conduct monthly one-on-one supervisions with six full-time staff members
  • Advocate for service users and resolve sensitive issues; respond to medical emergencies, including overdoses
  • Develop and complete follow ups and therapeutic support plans with clients
  • Identify and connect clients to appropriate community services to address social, economic, and healthcare needs
  • Maintain partnerships with community agencies and professionals
  • Ensure a safe, welcoming environment through trauma-informed care

Community Centre Outreach Worker

Our Place Society
04.2023 - 03.2024
  • Managed crisis situations using a trauma-informed approach
  • Maintained daily operations, including meal services, clothing requests, and wellness checks
  • Completed housing and Island Health Teams referrals, connecting users with appropriate resources
  • Created therapeutic support plans for clients
  • Organized and led community engagement programs, including weekly Bingo, music programs, and Arts and crafts
  • Served as the Occupational Health and Safety representative

Program Facilitator

Tribune Bay Outdoor Education Centre
05.2021 - 08.2022
  • Delivered outdoor educational experiences for diverse groups, including Blind Beginnings and Deaf Youth Today
  • Ensured safety and inclusivity in activities such as kayaking, paddle boarding, high ropes, rock climbing, and hiking
  • Taught participants about local ecosystems and Indigenous culture

Out of School Care Team Leader and Early Years Substitute Employee

Fairfield Gonzales Community Association
04.2022 - 06.2022
  • Created positive learning environments for children ages 2-12
  • Developed and implemented age-appropriate lesson plans focused on cognitive, social, and physical development
  • Planned and documented daily activities, led field trips, provided supervision
  • Communicated regularly with parents regarding their child’s growth and development

Education

Bachelor of Arts - Major in Sociology, Minor in Psychology

University of Victoria (UVIC)
Victoria, BC
04.2023

Skills

  • Crisis Intervention
  • Communication
  • Child Development
  • Referrals and Advocacy
  • Resource Knowledge
  • Community Engagement
  • Leadership
  • Technical Proficiency
  • Problem-Solving

Certification

  • Non-Violent Crisis Intervention training (NVCI)
  • Applied Suicide Intervention Skills Training (ASIST)
  • Critical Incident Group Debriefing Training
  • Naloxone training
  • Red Cross Standard First Aid with CPR-C certification

Volunteer Experience

  • Clothing and Hygiene Volunteer, Our Place Society, 04/01/22, 06/30/22, 01/01/23, 04/30/23, Created a safe and supportive environment for unhoused individuals to access essential services, Assisted service users in accessing clothing and hygiene products, Managed donated clothing inventories and maintained cleanliness in facilities
  • Capacity Café Youth Participant, SACY, 01/01/16, 12/31/19, Led substance use prevention initiatives focused on harm reduction in high schools, Facilitated discussion groups on mental health and substance use with parents and students

Timeline

Community Centre Team Lead

Our Place Society
03.2024 - Current

Community Centre Outreach Worker

Our Place Society
04.2023 - 03.2024

Out of School Care Team Leader and Early Years Substitute Employee

Fairfield Gonzales Community Association
04.2022 - 06.2022

Program Facilitator

Tribune Bay Outdoor Education Centre
05.2021 - 08.2022
  • Non-Violent Crisis Intervention training (NVCI)
  • Applied Suicide Intervention Skills Training (ASIST)
  • Critical Incident Group Debriefing Training
  • Naloxone training
  • Red Cross Standard First Aid with CPR-C certification

Bachelor of Arts - Major in Sociology, Minor in Psychology

University of Victoria (UVIC)
Maya Friesen