Alysia Whitelock
Victoria,BC
Summary
Compassionate and reliable job seeker possesses caring attitude centered on treating people with dignity and respect.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Centre and Housing Support Worker
Our Place Society
Victoria, BC
07.2024 - Current
- Developed rapport with community members by actively listening and demonstrating empathy, fostering trust and open communication.
- Promoted a safe environment for community members by monitoring behaviors and implementing safety protocols when necessary.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
- Provided clients with recommendations to community resources.
- Supported the development of new programs for diverse populations, addressing specific community needs.
Support Worker
Children's Health Foundation - Jeneece Place
Victoria, BC
07.2024 - Current
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Completed daily cleaning tasks.
- Checked families in and out of rooms and created invoices for their stay.
- Communicated with hospital staff to stay informed about families and their needs.
Surgical Coordinator/counsellor
Victoria Eye
Victoria, BC
08.2023 - 07.2024
- Arranged pre-operative and post-operative appointments for surgical patients.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Educated patients about surgeries and provided treatment plan documentation.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Took pre-operative measurements and images.
- Collected pre-operative imaging results to facilitate surgery planning by putting onto a checklist.
Caregiver
Nurse Next Door Home Care Services
01.2023 - 08.2023
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Housing Support Worker
Our Place Society
04.2021 - 12.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided residents with a safe space to express any worries or concerns.
- Worked flexible hours; overnights and weekends.
- Handed out harm reduction supplies, toiletries, and meals.
- Logged important information in Daily Tracking using Microsoft Teams.
Cashier/Brand Associate
Old Navy
11.2019 - 04.2021
- Restocked merchandise
- Operated cash register for sales and returns
- Service driving and processing in fitting rooms
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted customers by answering questions and fulfilling requests
Concessions Cashier/Box Office Attendant
Cineplex
10.2019 - 11.2020
- Prepared and expedited food orders
- Maintained clean, sanitized and well-organized food preparation zones
- Performed shift change tasks each day to keep store efficient and neat.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
- Operated n cash register for food orders and movie tickets
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
Administrative Assistant
Cruz Studios
03.2017 - 12.2017
- Monitored artist's work calendar and scheduled appointments and meetings
- Served customers in a friendly, efficient manner in person and over the phone
- Handled payments received
- Some book keeping using Quickbooks program
- Light cleaning and organizing
Childcare Provider
Home based
09.2016 - 06.2019
- Cared for children in nurturing and age-appropriate ways
- Prepared healthy foods and beverages for children
- Observed play activities
- Planned and guided age-appropriate tasks like reading, crafts
- Managed safety and security of all children under care.
Cashier
Poomba's Smokehouse Foodtruck
05.2014 - 09.2018
- Greeted customers, answered menu questions and handled cash transactions
- Accepted orders and packed food for takeout
- Assisted food prep and served food to customers
Cashier
Body Mods
03.2012 - 09.2012
- Restocked, arranged and organized merchandise to drive product sales
- Helped customers complete purchases, locate items and give information on products
- Processed POS transactions, including cash and credit purchases or refunds.
- Increased sales by offering advice on purchases and promoting additional products
- Counted cash in register drawer at beginning and end of shift
- Opened and closed kiosk at beginning and end of shift
Education
Camosun College
Victoria, BCUniversity of The Fraser Valley
Chilliwack, BCChilliwack Senior Secondary
Chilliwack, BCDiploma - Mental Health & Addictions Community Support Work
Edison College
Victoria, BC02.2025
Skills
- Multitasking
- Communication skills
- Personable and friendly
- Compassionate
- Fast learning
- Determined
- Reliable
- Time management
- Adaptability and flexibility
- Problem-solving
- Organization
- Teamwork and Collaboration
Certification
- Standard First Aid & CPR/AED level C
- Mental Health First Aid Basic
- Naloxone training
- Nonviolent Crisis Intervention
- Food Safe
Timeline
Community Centre and Housing Support Worker
Our Place Society
07.2024 - Current
Support Worker
Children's Health Foundation - Jeneece Place
07.2024 - Current
Surgical Coordinator/counsellor
Victoria Eye
08.2023 - 07.2024
Caregiver
Nurse Next Door Home Care Services
01.2023 - 08.2023
Housing Support Worker
Our Place Society
04.2021 - 12.2022
Cashier/Brand Associate
Old Navy
11.2019 - 04.2021
Concessions Cashier/Box Office Attendant
Cineplex
10.2019 - 11.2020
Administrative Assistant
Cruz Studios
03.2017 - 12.2017
Childcare Provider
Home based
09.2016 - 06.2019
Cashier
Poomba's Smokehouse Foodtruck
05.2014 - 09.2018
Cashier
Body Mods
03.2012 - 09.2012
Camosun College
University of The Fraser Valley
Chilliwack Senior Secondary
Diploma - Mental Health & Addictions Community Support Work
Edison College