May Wang
Surrey,British Columbia
Summary
With over 20 years of experience in the pharmaceutical, beauty sales, insurance, and IT industries, I am a resilient and results-driven professional. Throughout my career, I have honed my skills in customer service, sales, inventory management, data analysis, and operational support. Strong analytical abilities enable concise and effective insights presentation. Proactive team player taking ownership of work and striving for excellence.
Overview
24
24
years of professional experience
Work History
Pharmacy Assistant
London Drugs
10.2022 - Current
- Support pharmacists and the pharmacy manager in daily operations, ensuring smooth workflow
- Assist customers with prescription pick-ups, inquiries, and general product recommendations
- Process prescriptions using pharmacy computer systems, ensuring accuracy and compliance
- Manage front counter operations, including cashier duties and telephone inquiries
- Handle drug orders, receive shipments, and maintain accurate inventory records
- Maintain cleanliness and organization of the pharmacy department for optimal efficiency
Direct Sales Representative
Nuskin
08.2016 - 12.2021
- Conducted product demonstrations and consultations in homes and businesses
- Monitored market trends and customer preferences to tailor sales strategies
- Maintained a consistent monthly sales quota of $4,000–$6,000
- Addressed customer concerns, providing solutions to enhance satisfaction and loyalty
Marketing Operations Analyst
DELL (China) Company Limited
05.2010 - 03.2014
- Performed competitive and industry analysis of the PC market, presenting insights to senior management
- Provided data-driven recommendations on IT vendors' market share, growth trends, and strategic positioning
- Partnered with Business Strategy, Planning, and Finance teams to support executive decision-making
- Maintained collaboration with global research firms like IDC and Gartner for accurate market intelligence
Executive Assistant
DELL (China) Company Limited
05.2008 - 05.2010
- Generated analytical reports using SFDC data to track sales performance
- Prepared weekly operations reviews and quarter-end performance analyses
- Coordinated interdepartmental communications to enhance efficiency
Underwriting Specialist
American International Group (AIG China) Insurance
10.2005 - 04.2008
- Consistently surpassed monthly sales targets by 120%
- Assessed risk factors and applied appropriate pricing, conditions, and retention strategies
- Analyzed loss ratios and adjusted underwriting strategies for profitability
- Supported the sales team with underwriting knowledge and risk management consulting
Executive Assistant
American International Group (AIG China) Insurance
08.2001 - 09.2005
- Assisted in preparing annual budgets and financial forecasts
- Conducted data analysis to track production trends and sales performance
- Managed distribution channels and developed strategic promotions
Education
Rental Property Management License - Business
UBC Sauder School of Business
Vancouver, BCBachelor's - Administrative Management
South China Normal University
Guangzhou03.2005
Associate Degree - Administrative Studies
Guangdong Provincial Cadre College of Management
Guangzhou08.2000
Skills
- Customer Service & Sales
- Market & Competitive Analysis
- Inventory & Order Management
- Prescription Processing Assistance
- Microsoft Office Proficiency
- Problem Resolution & Team Collaboration
- English Proficiency: Canadian Language Benchmark (CLB) 8
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Pharmacy Assistant
London Drugs
10.2022 - Current
Direct Sales Representative
Nuskin
08.2016 - 12.2021
Marketing Operations Analyst
DELL (China) Company Limited
05.2010 - 03.2014
Executive Assistant
DELL (China) Company Limited
05.2008 - 05.2010
Underwriting Specialist
American International Group (AIG China) Insurance
10.2005 - 04.2008
Executive Assistant
American International Group (AIG China) Insurance
08.2001 - 09.2005
Bachelor's - Administrative Management
South China Normal University
Associate Degree - Administrative Studies
Guangdong Provincial Cadre College of Management
Rental Property Management License - Business
UBC Sauder School of Business
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