Maxwell Johnston
La Jolla
Summary
Dynamic manager with a proven track record at Handels Ice Cream, excelling in team leadership and customer service. Successfully resolved conflicts and enhanced customer satisfaction ratings through effective communication. Skilled in lab safety and laboratory techniques, after years of academic lab experience.
Overview
4
4
years of professional experience
Work History
Manager
Handels Ice Cream
06.2020 - 09.2024
- Managed a team of 25 employees ensuring the team was motivated and engaged in their work.
- Responsible for handling and storing daily profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Responded to customer concerns, working with store owner to significantly raise customer satisfaction ratings.
Education
High School Diploma -
West High School
Torrance, CA06-2020
Associate of Science - Microbiology
El Camino Community College
Torrance, CA06-2024
Bachelor of Science - Microbiology
University of California San Diego
La Jolla, CA06-2026
Skills
- Customer service
- Team leadership
- Lab safety procedures
- Laboratory techniques
- Task delegation
- Filtering data
- Statistical functions
- Excel
Timeline
Manager
Handels Ice Cream
06.2020 - 09.2024
High School Diploma -
West High School
Associate of Science - Microbiology
El Camino Community College
Bachelor of Science - Microbiology
University of California San Diego
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