Sasha Milligan
McKinney,TX
Summary
Organized and dependable individual who is successful at managing multiple priorities with a positive attitude. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food and Beverage Server
Knotted Thistle Pub
Regina, SK
06.2022 - 01.2024
- Provided top-tier customer service in a busy pub, managing up to 10 tables at a time.
- Served patrons food and alcohol, while maintaining a high level of professionalism and efficiency.
- Maintained the cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
- Responded to patron questions and educated them on menu items based on customer preferences and dietary restrictions.
- Provided bartending when coverage was needed.
- Ensured that opening and closing duties were completed for the establishment.
Spa Consultant
Planet Beach
Saskatoon, SK
03.2020 - 05.2022
- Managed a facility independently, without supervision
- Registered clients and maintained customer documentation
- Provided administrative duties
- Responded to customer inquiries and educated them on products and services
- Maintained the company’s social media accounts
Associate Hairstylist
Luxe Beauty Company
Saskatoon, SK
10.2019 - 07.2020
- Scheduled customer appointments, and arranged individual time slots to meet demand.
- Completed a variety of hair treatments and advanced styling.
- Suggested treatments and styles to suit customers.
- Provided a high level of customer service for a busy, luxurious salon.
- Expanded customer satisfaction skills to an above-average level through classes.
Education
Cosmetology Certificate -
MC College
Saskatoon, SK09.2019
1st and 2nd Year - Psychology
University of Saskatchewan
Saskatoon, SKGrade 12 Diploma - Graduated with Honors
Michael A. Riffel High School
Regina, SKSkills
- Effective Multitasking
- Organizational Skills
- Time Management Expertise
- Effective Team Contributor
- Strong Communication Abilities
- Skilled in Customer Engagement
- Cash Handling and Basic Math Skills
- Scheduling and Calendar Management
- Professional Phone Etiquette
- Microsoft Office Proficiency
Timeline
Food and Beverage Server
Knotted Thistle Pub
06.2022 - 01.2024
Spa Consultant
Planet Beach
03.2020 - 05.2022
Associate Hairstylist
Luxe Beauty Company
10.2019 - 07.2020
Cosmetology Certificate -
MC College
1st and 2nd Year - Psychology
University of Saskatchewan
Grade 12 Diploma - Graduated with Honors
Michael A. Riffel High School