Strong organizational skills, priority management, quick learner, adaptability, sense of responsibility.
Excellent oral and written communication skills.
Overview
14
14
years of professional experience
Work History
Disability Claims Analyst
Beneva
03.2024 - Current
Analyzes all relevant information to determine obligations: medical evidence, non-medical factors, government programs, legislation, policies, and internal procedures.
Develops and implements interventions to reduce the duration of disabilities.
Proactively acquires and enhances knowledge of policies, processes, products, and services.
Provide proactive customer service.
Respiratory Therapist
CHU De Québec - Université Laval
05.2021 - 02.2024
Ensure clinical monitoring of the patient’s condition under general anesthesia.
Manage blood products, medications and installation of the patient's monitoring equipment.
Oversee respiratory function, control the artificial respirator/ventilator, and conduct clinical follow-ups on the patient’s cardio-respiratory condition.
Stabilize patients in the emergency room.
Engage in multidisciplinary communication with other healthcare professionals.
Administrative Assistant/Coordinator
CHU De Québec - Université Laval
06.2019 - 05.2021
Administrative Assistant/Coordinator in the Obstetrics Department and Obstetric Operating Room.
Support the multidisciplinary team in their administrative functions.
Communicate with other departments to transmit and receive information.
Create patient records and ensure that various medical consultations are forwarded.
Property and Casualty Claims Adjuster
SSQ Insurance
09.2016 - 05.2019
Manage car and home insurance claims.
Inventory of the damages sustained by the insured to carefully document and accurately assess the amount of loss.
Draft claim reports to summarize damages, payments, and the coverage of the relevant policy.
Provigo Quatre-Bourgeois
01.2013 - 08.2016
Tabagie des Sources
01.2011 - 03.2013
Education
Techniques d'inhalothérapie - Respiratory Therapy College Diploma Program
Cégep De Sainte-Foy
Techniques de physiothérapie - Physical Rehabilitation / Physiotherapy
Cégep Garneau
Québec
High School Diploma - Enriched English Program
Polyvalente De L'Ancienne-Lorette
Skills
Proficiency in using CHU de Québec software: Crystal Net, GDF, ADT, Intellispace
Proficiency in Microsoft Office programs such as Word, Excel, and Outlook
Proficiency in using the Opéra information system for auto and home insurance claims
Proficiency in using computer-based telephone systems
Proficiency in using ASA and TAC systems (Computer systems for disability cases)
Internship
Physiotherapy/Physical Rehabilitation:
2018:
Quebec Rehabilitation Institute for Physical Disabilities (IRDPQ).
Respiratory Therapy:
2020:
Quebec Heart and Lung Institute Hospital (IUCPQ): Anesthesia.
CHUL Hospital: Pediatrics/Neonatology.
2021:
Enfant-Jésus Hospital (Neurology and Traumatology): Adult Intensive Care and Pulmonology.
Languages
French
Native or Bilingual
English
Full Professional
Personal Information
Timeline
Disability Claims Analyst
Beneva
03.2024 - Current
Respiratory Therapist
CHU De Québec - Université Laval
05.2021 - 02.2024
Administrative Assistant/Coordinator
CHU De Québec - Université Laval
06.2019 - 05.2021
Property and Casualty Claims Adjuster
SSQ Insurance
09.2016 - 05.2019
Provigo Quatre-Bourgeois
01.2013 - 08.2016
Tabagie des Sources
01.2011 - 03.2013
Techniques d'inhalothérapie - Respiratory Therapy College Diploma Program
Cégep De Sainte-Foy
Techniques de physiothérapie - Physical Rehabilitation / Physiotherapy
Spécialiste Conformité Sécurité Routière at AIM recyclage ( American Iron & Metal )Spécialiste Conformité Sécurité Routière at AIM recyclage ( American Iron & Metal )