Results-driven professional with strong multitasking abilities and a focus on employee engagement. Experience in complaint resolution and task delegation has led to improved customer relationships and team performance.
Overview
6
6
years of professional experience
Work History
Service Supervisor/Cashier
Metro Kelly Plus Aylmer
Gatineau, QC
02.2020 - 03.2026
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through diligent counting and reconciliation.
Trained new cashiers on register operations and customer service best practices.
Resolved customer complaints effectively, fostering positive relationships and repeat business.
Maintained accurate cash drawer and balanced at shift end.
Education
Hull Adult Education Center (HAEC)
Gatineau, QC
03-2026
Skills
Complaint handling
Task delegation
Sales support
Supervisory role experience
Employee engagement
Excellent personal service experience
Multitasking and organization
POS systems expert
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations