Maxie Blenkhorn
Truro,NS
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Swiss Chalet Restaurant
01.2016 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Complied with food safety and food hygiene regulations to safeguard public health.
Child Care Provider
Independant
06.2013 - 09.2019
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved children''s communication abilities by engaging them in age-appropriate conversations and storytelling sessions.
- Supported child development through implementing various educational programs tailored to individual needs.
- Ensured a safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
- Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
Restaurant Hostess
Jungle Jim's Eatery
03.2012 - 05.2014
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Assisted managers with quickly resolving service- and food-related issues.
Education
High School Diploma -
Cobequid Educational Centre
Truro, NS06.2012
Skills
- Professionalism
- Strong multitasking skills
- Team Collaboration
- Telephone reception
- Interactive communication skills
- Exceptional administrative Experience
- Positive work ethic
- Active and empathetic listener
- Good problem solving skills
Languages
English
Professional Working
Certification
WHMIS
Safe Food Handling
Equipment Safety
Welcoming People with disabilities
Timeline
Restaurant Hostess
Swiss Chalet Restaurant
01.2016 - Current
Child Care Provider
Independant
06.2013 - 09.2019
Restaurant Hostess
Jungle Jim's Eatery
03.2012 - 05.2014
High School Diploma -
Cobequid Educational Centre
WHMIS
Safe Food Handling
Equipment Safety
Welcoming People with disabilities
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