Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Tiarré's Brunch & Bistro
09.2024 - Current
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Customer Service
5 elements Espresso bar
04.2023 - 01.2024
Maintained high standards of customer service during high-volume work shifts and fast-paced operations
Greeted guests with friendliness and professionalism
Cashier Assistant
Illy Caffè
02.2022 - 03.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Issued receipts, change and refunds to customers to promote smooth operations
Retail Sales Associate
Aritzia
02.2022 - 12.2022
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Greeted customers and helped with product questions, selections, and purchases.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Hospitality and tourism diploma - Essential Skills for Hospitality
Tamwood International College
toronto, Ontario
08.2023
Skills
Collaboration and teamwork
Communication skills
Hospitality
Professionalism
Interpersonal Skills
Customer Service
Strong multitasking
Problem-solving skills
Languages
Spanish
English
French
Elementary
Timeline
Restaurant Hostess
Tiarré's Brunch & Bistro
09.2024 - Current
Customer Service
5 elements Espresso bar
04.2023 - 01.2024
Retail Sales Associate
Aritzia
02.2022 - 12.2022
Cashier Assistant
Illy Caffè
02.2022 - 03.2023
Hospitality and tourism diploma - Essential Skills for Hospitality