Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer / Community Service
Certification
Languages
Timeline
Generic

Max Tse

Calgary,Alberta

Summary

Business-minded professional tackling any job task with enthusiasm and precision. Highly motivated individual recognized for delivering exceptional service and promptly addressing issues and inquiries. Adapts readily to different situations while maintaining a positive attitude.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Baker

Crumbl
Calgary, Alberta
01.2024 - Current
  • Oversaw baking and cooking training to assist new staff members in professional development.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Stocked shelves with freshly-baked goods throughout the day as needed.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Adhered to company policies regarding storage, handling and preparation of food items.
  • Prepared dough for a variety of items, such as cookies and cakes.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Seasonal Sales Associate

Fossil
Calgary, Alberta
11.2023 - 02.2024
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Demonstrated product features and benefits for customers' needs.
  • Used technology resources to assist customers in locating and selecting items.

Supervisor of Operations

Golden Island Restaurant
Calgary, AB
02.2023 - 10.2023
  • Provided training and guidance to team members on operational procedures and best practices.
  • Collaborated with senior management on strategic initiatives related to operations.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Recruited, hired, and trained crew members on customer relations and customer service.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.

Server

Golden Island Restaurant
Calgary, AB
01.2021 - 02.2023
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

Bachelor of Business Administration -

Mount Royal University
12.2028

High School Diploma -

Dr. E.P. Scarlett High School
06-2024

Entrepreneurship in Emerging Economies -

HarvardX
07-2023

Skills

  • Team Development
  • Marketing
  • Staff Management
  • Food Safety
  • Kitchen Safety
  • Customer Service
  • Quality Control
  • Food Safety and Sanitation
  • Management
  • Food inspection

Accomplishments

  • Cdr Bill Evelyn Award - The award is presented to one cadet a year. It is presented to a cadet who has worked hard at the task they were assigned. They must clearly demonstrate the initiative and motivation to participate in many activities of the corps, and must do so for the selfless benefit of the corps.The cadet must have also made a significant contribution to the corps.
  • Premier’s Citizenship Award - This award commends outstanding Alberta students for service in their communities. Recipients display outstanding characteristics in citizenship, leadership and community service and engagement in volunteer work.
  • Lancer of the Month - An award given to a student that demonstrates high leadership skills and outstanding citizenship. Volunteering within and outside the school gets taken into count. I have achieved this award twice and up to this point in my high school career, I have achieved over 150 volunteering hours.
  • Dr. E.P. Scarlett Class of 2024 Class Historian - Competed with other candidates to present a speech at graduation. The speech was around 7 minutes, in front of about 1,000 individuals talking about the history of the class.

Volunteer / Community Service

  • Cadet Correspondent - 2019-Present
  • Elementary School Volunteer - 2019-Present
  • Photography for School Athletics - 2021-2024
  • Royal Canadian Sea Cadets - 2019-Present

Certification

  • First Aid
  • Food Safety Certification

Languages

English
Full Professional
Cantonese
Full Professional

Timeline

Baker

Crumbl
01.2024 - Current

Seasonal Sales Associate

Fossil
11.2023 - 02.2024

Supervisor of Operations

Golden Island Restaurant
02.2023 - 10.2023

Server

Golden Island Restaurant
01.2021 - 02.2023

Bachelor of Business Administration -

Mount Royal University

High School Diploma -

Dr. E.P. Scarlett High School

Entrepreneurship in Emerging Economies -

HarvardX

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Max Tse