Summary
Overview
Work History
Education
Skills
Timeline
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Max Sanchez

Brea

Summary

Dynamic customer service leader with a proven track record at Madison Rayne Boutique, excelling in payment processing and fostering customer loyalty. Skilled in training and engaging volunteers, I leverage patience and empathy to enhance team productivity and drive exceptional service outcomes. Committed to creating positive experiences and building strong relationships.

Overview

2
2
years of professional experience

Work History

Madison Rayne Boutique Customer Service Lead

Madison Rayne Boutique
08.2024 - Current
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.

Volunteer Coordinator for The Photography Club

Brea Olinda High School
02.2024 - 05.2025

Coordinate and set up events throughout the School Year.

  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
  • Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.

Apprentice Tile Installation Junk-Pro Company

Junk-Pro Inc
03.2023 - 12.2023
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.

Education

No Degree - High School

Brea Olinda High School
Brea, CA
05-2026

Skills

  • Email etiquette
  • Payment processing
  • Customer assistance
  • Customer service
  • Patience and empathy
  • Cash handling

Timeline

Madison Rayne Boutique Customer Service Lead

Madison Rayne Boutique
08.2024 - Current

Volunteer Coordinator for The Photography Club

Brea Olinda High School
02.2024 - 05.2025

Apprentice Tile Installation Junk-Pro Company

Junk-Pro Inc
03.2023 - 12.2023

No Degree - High School

Brea Olinda High School
Max Sanchez