Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mauro Casimiro

Toronto

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pan Am Sports Centre
09.2022 - Current
  • Working at the front desk while answering people's questions
  • Taking different people on tours of the facility
  • Making memberships and handing people wristbands for different sports in the facility

Education

Bachelor of Arts - Business Management

Toronto Metropolitan University
Toronto, None
04-2028

Ontario Secondary School Diploma (OSSD) -

St. John Paul II Catholic Secondary School
Toronto, Ontario
06.2024

Skills

  • Positive attitude and behaviour
  • Leadership and management
  • Friendly, positive attitude
  • Strong work ethic
  • Teamwork and collaboration
  • Willingness to keep learning
  • Customer service
  • Problem-solving
  • Calm under pressure

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Certification

  • 2021-2024 Honour Role for Grade9,10,11,12
  • 2024 Spirit Of Pope for Grade12

Languages

English
Native or Bilingual
Portuguese
Professional Working

Timeline

Pan Am Sports Centre
09.2022 - Current
  • 2021-2024 Honour Role for Grade9,10,11,12
  • 2024 Spirit Of Pope for Grade12

Bachelor of Arts - Business Management

Toronto Metropolitan University

Ontario Secondary School Diploma (OSSD) -

St. John Paul II Catholic Secondary School
Mauro Casimiro