Finn Jones
Victoria,BC
Summary
Dynamic and reliable professional with a proven track record at Camp Latona, excelling in guest relations and conflict resolution. Adept at fostering teamwork and ensuring safety, I leverage strong leadership skills to enhance participant experiences. Committed to maintaining high standards while delivering exceptional customer service in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scouts Canada
01.2016 - 06.2024
- Number of Hours: 500
High Ropes Specialist
Camp Latona
06.2023 - 08.2025
- Coordinated high ropes sessions, ensuring safety and enjoyment for all participants.
- Maintained clean, safe environment in compliance with health standards.
- Facilitated conflict resolution among campers to enhance teamwork and cooperation.
- Established relationships with campers to alleviate fears in unfamiliar surroundings.
Tube Park Attendant
Cypress Mountain
10.2022 - 04.2024
- Monitored guest safety on tubing slopes and assisted with equipment usage.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the tube park area for guest enjoyment.
- Assisted guests with tube rentals, ensuring proper fit and safety precautions were followed.
- Coordinated with team members to set up attractions and ensure efficient operations.
Busser
Mangia e Bevi
09.2021 - 06.2023
- Cleaned and set tables promptly for incoming guests.
- Assisted servers by delivering food and drinks efficiently.
- Maintained cleanliness in dining areas and restrooms.
- Restocked utensils, glassware, and napkins as needed.
- Removed dirty dishes from tables to ensure a tidy environment.
- Collaborated with team members to enhance service flow.
- Maintained a friendly attitude towards customers at all times.
Cashier
Loblaws City Market
08.2019 - 08.2021
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and debit transactions in a fast-paced environment.
- Collaborated with team members to ensure efficient checkout operations.
- Resolved customer complaints promptly to enhance shopping experience.
Education
Graduation -
Sentinel Secondary
West Vancouver, BC06.2024
Bachelor of Science - Marine Biology
UVIC
Victoria06-2028
Skills
- Reliability
- Team leadership
- Guest relations
- Conflict resolution
- Customer service
- Time management
- Ability to problem solve
- Positive attitude and behaviour
- Leadership and management
- Teamwork
- Goal orientation
- Highly motivated
Accomplishments
Honor Roll (Grades 8-12), 06/01/23
Kings Venturer Award
Chief Scout Award
Languages
English
Native or Bilingual
Certification
- Wilderness First Aid
- Bronze Cross
- Standard First Aid
- Ropes Course Instructor Level 2
Hobbies and Interests
- Being outside (hikes, kayaking, rock climbing, boating, skiing)
- Leadership and management
- Teamwork
- Goal orientation
References
Available Upon Request
Timeline
High Ropes Specialist
Camp Latona
06.2023 - 08.2025
Tube Park Attendant
Cypress Mountain
10.2022 - 04.2024
Busser
Mangia e Bevi
09.2021 - 06.2023
Cashier
Loblaws City Market
08.2019 - 08.2021
Scouts Canada
01.2016 - 06.2024
Graduation -
Sentinel Secondary
Bachelor of Science - Marine Biology
UVIC