Mauricio Florez
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Driver
Calfrac Well Services
07.2012 - 09.2023
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered goods and products to customer on time and in excellent condition.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Calgary Stampede Arena
Calgary Stampede
07.2016 - 07.2019
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Customer Service
Save On Foods
03.2011 - 06.2015
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Deli Clerk
Lowes Foods
10.2002 - 02.2008
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Skills
- Client Relations
- Calm Under Pressure
- Understanding Customer Needs
- Active Listening
Timeline
Calgary Stampede Arena
Calgary Stampede
07.2016 - 07.2019
Driver
Calfrac Well Services
07.2012 - 09.2023
Customer Service
Save On Foods
03.2011 - 06.2015
Deli Clerk
Lowes Foods
10.2002 - 02.2008
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