Summary
Overview
Work History
Education
Skills
Languages
Languages
References
Timeline
Generic
Maureen Marcelin

Maureen Marcelin

742 Rue William,QC

Summary

Enthusiastic and adaptable, with hands-on experience in customer service and hospitality. Proven ability to learn quickly, work efficiently under pressure, and handle various situations professionally. Seeking to leverage my skills and dedication to contribute to a dynamic team in a customer service role. Relevant experience in the restaurant and hospitality industry. Possess strong knowledge of customer service protocols, food safety regulations, and table-setting standards. Significant strengths include multitasking, teamwork, and effective communication.

Overview

10
10
years of professional experience

Work History

Busgirl (Occasional)

Le Blossom
Montreeal, Quebec
08.2023 - Current
  • Managed dining room cleaning needs, smoothly handling opening, closing, and shift change tasks.
  • Cleared and cleaned plates and glassware from tables and guest dining areas.
  • Welcomed and responded positively to guests.

Bottle Server

New City Gas
Montréal, QC
06.2024 - 08.2024
  • Prepared drinks according to client's needs

  • Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
  • Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.

Waitress

Peel Pub
Montreal, QC
05.2019 - 08.2021
  • Provide excellent customer service to ensure guest satisfaction.
  • Manage multiple tables efficiently in a fast-paced environment.
  • Handle transactions, and ensure accurate billing.

Sales Associate

The Children's Place
Brossard, QC
06.2018 - 05.2019
  • Assisted customers with product selection and inquiries
  • Maintained store cleanliness and organization
  • Processed transactions and handled cash register operations.

Sandwich Artist (Temporary)

Subway
Brossard, QC
02.2018 - 06.2018
  • Prepared sandwiches according to customer specifications
  • Ensured food safety and cleanliness standards were met
  • Provided friendly and efficient customer service.

Hostess/Busgirl

Scores
Brossard, QC
05.2017 - 04.2018
  • Greeted and seated customers in a timely manner
  • Managed reservations and waitlists
  • Assisted with table setup and overall restaurant cleanliness.

Kitchen Cook

McDonald's
Brossard, QC
01.2015 - 01.2016
  • Prepared food items according to company standards
  • Maintained a clean and safe kitchen environment
  • Worked as part of a team to ensure timely service.

Education

Access health assistance and Nursing -

Saint Lambert
Saint Lambert
09.2023

High School -

Heritage Regional High School
Saint Hubert
06.2016

Skills

  • Customer service excellence
  • Effective Communication
  • Adaptability and Quick Learning
  • Team Collaboration
  • Time Management
  • Problem Solving
  • Cash Handling
  • Work area cleaning
  • Table clearing
  • Order accuracy

Languages

  • English, Proficient (C2)
  • French, Intermediate (B1)

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Bottle Server

New City Gas
06.2024 - 08.2024

Busgirl (Occasional)

Le Blossom
08.2023 - Current

Waitress

Peel Pub
05.2019 - 08.2021

Sales Associate

The Children's Place
06.2018 - 05.2019

Sandwich Artist (Temporary)

Subway
02.2018 - 06.2018

Hostess/Busgirl

Scores
05.2017 - 04.2018

Kitchen Cook

McDonald's
01.2015 - 01.2016

Access health assistance and Nursing -

Saint Lambert

High School -

Heritage Regional High School

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Maureen Marcelin