Maullee Saini
Edmonton
Summary
Dynamic Shift Manager with a proven track record at MacDonald's Restaurant, excelling in employee training and customer service. Enhanced operational efficiency through effective inventory management, reducing waste significantly. Skilled in cash handling and decision-making, fostering a productive team environment while ensuring exceptional service delivery.
Overview
4
4
years of professional experience
Work History
Shift Manager
MacDonald's Restaurant
06.2023 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Coordinated employee schedules to maximize productivity during peak business hours.
Receptionist
Queenz Gym
02.2022 - 12.2023
- Greeted and assisted visitors, ensuring positive first impressions and efficient check-in processes.
- Managed multi-line phone system, directing calls to appropriate departments promptly.
- Scheduled appointments and maintained calendar for staff, optimizing daily operations.
- Processed incoming and outgoing mail, ensuring timely delivery and organization of correspondence.
Cashier
Chopped Leaf
03.2023 - 06.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment for customers.
- Handled cash, credit, and debit transactions with attention to detail, minimizing discrepancies.
Education
Business Management Diploma - Business Administration And Management
Grant MacEwan University
Edmonton, AB12-2024
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Microsoft Excel
- Telephone skills
- Data entry
- Time management
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Scheduling
- Teamwork and collaboration
- Problem-solving skills
- Customer service
- Reliable and punctual
Languages
Punjabi
English
Hindi
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Drawing and Painting
- Digital Art and Animation
- Fashion
Timeline
Shift Manager
MacDonald's Restaurant
06.2023 - Current
Cashier
Chopped Leaf
03.2023 - 06.2023
Receptionist
Queenz Gym
02.2022 - 12.2023
Business Management Diploma - Business Administration And Management
Grant MacEwan University
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