Matthew Ziepseerder
Eureka,CA
Summary
Proven problem-solver and effective communicator, demonstrated through a track record of fostering trust and enhancing customer satisfaction at Premier Oil Change. Exhibits a friendly, positive attitude and exceptional multitasking abilities, honed across diverse roles from the Army National Guard to Service Master Restoration. Renowned for dependability and a keen attention to detail, consistently delivering results in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
91F US ARMY NG
Army National Gaurd
03.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed 250+ weapons across 6 different weapon platforms.
Driver/General Warehouse Associate
BMD
08.2022 - 12.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Consistently lifted materials weighing as much as 80 pounds.
Technician
Service Master Restoration
01.2020 - 07.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Worked with diverse types of weather and ground conditions.
Service Writer
Premier Oil Change
01.2019 - 01.2020
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Education
High School Diploma -
Eureka High School
Eureka, CA06-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Decision-making
- Verbal communication
Accomplishments
- Collaborated with team of 20 soldiers in a deployed setting (IRAQ/KUWAIT) to achieve a common goal which brought up unit readiness of 5 other units across 4 different countries.
Certification
- CA Driver's License CDL A
Timeline
Driver/General Warehouse Associate
BMD
08.2022 - 12.2024
Technician
Service Master Restoration
01.2020 - 07.2022
91F US ARMY NG
Army National Gaurd
03.2019 - Current
Service Writer
Premier Oil Change
01.2019 - 01.2020
- CA Driver's License CDL A
High School Diploma -
Eureka High School
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