Tanya Foxx
Eureka
Summary
Hardworking, upbeat employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. To promote return clientele. Works great with a team or alone.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Activities Assistant
Eureka Rehabilitation & Wellness Center
Eureka
12.2021 - Current
- Kept activities spaces organized, clean and tidy.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Upheld positive quality of life standards for residents of all ability levels.
- Monitored resident's space for safety.
- Organized materials and resources required for daily activities and events.
- Monitored resident participation in programs to encourage engagement and enjoyment.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Provided emotional support when necessary during recreational activities.
Customer Service Representative
Eel Valley Motorsports
Eureka
05.2016 - 03.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Associate
Fay's Sport's Memorabilia
Eureka
02.2016 - 05.2016
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
High School Diploma -
Arcata High School
Arcata, CA06.2002
Skills
- Verbal and Written Communication
- Collaboration and Teamwork
- Group Supervision
- Documentation and Recordkeeping
- Customer and Service-Oriented
- Relationship Building
- Friendly, Positive Attitude
- Attention to Detail
Certification
California CARES Dementia Specialist.
California Activities Director
Timeline
Activities Assistant
Eureka Rehabilitation & Wellness Center
12.2021 - Current
Customer Service Representative
Eel Valley Motorsports
05.2016 - 03.2018
Sales Associate
Fay's Sport's Memorabilia
02.2016 - 05.2016
High School Diploma -
Arcata High School