Matthew Smith
La Habra
Summary
Dynamic Print Supervisor at Staples with a proven track record in workflow optimization and quality control. Expertly managed complex projects, ensuring timely execution and high standards. Strong attention to detail and exceptional customer service skills fostered lasting client relationships, driving satisfaction and repeat business. Committed to excellence in every job delivered.
Overview
14
14
years of professional experience
Work History
Print Supervisor
Staples, The Office Supply Superstore
06.2020 - Current
- Executed client orders on time to prevent backlogs and delays.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Set up and operated and maintained multiple printing and finishing machines.
- Analyzed workload quantity, complexity and due dates to predict and prevent problems
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Survey Apprentice
Vertex Survey Inc.
10.2019 - 03.2020
- Prepared worksite by setting up required Instruments and supplies.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Followed industry regulations and local building codes.
- Worked in multiple high-traffic construction sites maintaining safe work practices and wearing proper personal protection equipment
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Survey Apprentice
Coast Surveying
04.2015 - 08.2019
- Prepared worksite by setting up required instruments and supplies.
- Coordinated with architects and designers to support satisfactory end products.
- Worked alongside LA Metro on Greenline Corridor Project
- Utilized various surveying procedures Construction staking, leveling, as-built surveys, ensuring projects meet inspectors standards
- Loaded and carried materials to facilitate transport at construction sites.
Print Associate
Office Depot/OfficeMax
09.2014 - 02.2015
- Created customized options and solutions to meet customers printing needs..
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
Print Associate
Fedex Office
10.2011 - 05.2014
- Engaged business customers by explaining latest store promotions to drive sales of copy and print services.
- Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
- Completed complex customer orders accurately and within quoted time limit.
- Performed regular maintenance to keep equipment in optimal working condition.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
Education
High School Diploma -
Dana Hills High School
Dana Point, CASkills
- Workflow optimization
- Deadline management
- Strong attention to detail
- Quality control inspection
- Detailed instruction application
- Customer service
- Relationship building
- Conflict resolution
Timeline
Print Supervisor
Staples, The Office Supply Superstore
06.2020 - Current
Survey Apprentice
Vertex Survey Inc.
10.2019 - 03.2020
Survey Apprentice
Coast Surveying
04.2015 - 08.2019
Print Associate
Office Depot/OfficeMax
09.2014 - 02.2015
Print Associate
Fedex Office
10.2011 - 05.2014
High School Diploma -
Dana Hills High School