Matthew Scott
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Hardware Sales Manager
Canadian Tire Catraqui
11.2018 - Current
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated 12 employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced environment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Hardware Sales Supervisor
Canadian Tire Cataraqui
01.2009 - 11.2018
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted routine inspections to check quality and compliance with established specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
No Degree - Joinery (Cabinetmaker) Foundation
Algonquin College
Ottawa, ON05.2009
High School Diploma -
Bayridge Secondary School
Kingston, ON06.2008
Skills
- Shift Scheduling
- Staff Management
- Staff Training
- Time Management
- Customer Service
- Problem Resolution
- Managing Operations and Efficiency
- Complex Problem-Solving
- Product Management
- Teamwork and Collaboration
- Computer Skills
- Professional and Courteous
Languages
English
Full Professional
Certification
WHMIS certified
Fall Arrest certified
CPR + First AID training with AED
Scissor Lift trained and certified
Forklift trained and certified
Timeline
Hardware Sales Manager
Canadian Tire Catraqui
11.2018 - Current
Hardware Sales Supervisor
Canadian Tire Cataraqui
01.2009 - 11.2018
No Degree - Joinery (Cabinetmaker) Foundation
Algonquin College
High School Diploma -
Bayridge Secondary School