Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Matthew Scott

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
5
5
Certification

Work History

Hardware Sales Manager

Canadian Tire Catraqui
11.2018 - Current
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated 12 employees to be productive and engaged in work.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Hardware Sales Supervisor

Canadian Tire Cataraqui
01.2009 - 11.2018
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Education

No Degree - Joinery (Cabinetmaker) Foundation

Algonquin College
Ottawa, ON
05.2009

High School Diploma -

Bayridge Secondary School
Kingston, ON
06.2008

Skills

  • Shift Scheduling
  • Staff Management
  • Staff Training
  • Time Management
  • Customer Service
  • Problem Resolution
  • Managing Operations and Efficiency
  • Complex Problem-Solving
  • Product Management
  • Teamwork and Collaboration
  • Computer Skills
  • Professional and Courteous

Languages

English
Full Professional

Certification

WHMIS certified

Fall Arrest certified

CPR + First AID training with AED

Scissor Lift trained and certified

Forklift trained and certified

Timeline

Hardware Sales Manager

Canadian Tire Catraqui
11.2018 - Current

Hardware Sales Supervisor

Canadian Tire Cataraqui
01.2009 - 11.2018

No Degree - Joinery (Cabinetmaker) Foundation

Algonquin College

High School Diploma -

Bayridge Secondary School
Matthew Scott