Matthew Richardson
Bellefond,NB
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Assistant
Residence Life
08.2023 - Current
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized 6 social events per semester for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored approximately 140 new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
Bakery Worker
Carroll's Bakery
05.2023 - 08.2023
- Enhanced customer satisfaction for up to 200 people per day by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Mixed up to 200 kilograms of dough, scaled breads, and performed baking duties.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Cook
McDonald's Restaurant
06.2022 - 08.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Dishwasher
Hennessey's Pub
06.2022 - 08.2022
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Baker
Carroll's Bakery
05.2021 - 08.2021
Baker
Carroll's Bakery
04.2020 - 08.2020
Swing Manager
McDonald's Restaurant
06.2018 - 08.2019
- Managed on average 20-25 people per day ensuring that operations continued as planned.
- Enhanced team efficiency by implementing effective scheduling and staff management strategies.
- Increased customer satisfaction by maintaining a clean and organized restaurant environment.
- Streamlined order processing for faster service times, contributing to positive customer feedback.
- Led employee training sessions for improved performance and adherence to company standards.
Warehouse Picker
Agropur Cooperative
06.2017 - 08.2017
- Packaged up to 20-25 large pallets of goods to be delivered to various businesses.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Contributed to quarterly inventory counts, ensuring data accuracy and minimizing discrepancies.
Education
Bachelor of Science With Honours - Biology-Chemistry
University of New Brunswick
Fredericton, NB04.2023
High School Diploma -
École Carrefour Beausoleil
Miramichi, NB06.2017
Skills
- Moral Conduct
- Ambulation Assistance
- Resident Support
- Student Advisory
- Residential Support
- Student Engagement
- Mediation
- Time Management
- Diversity and Inclusion
- Problem Solving
- Organizational Skills
- Mental Health Awareness
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- First Aid/CPR Certified (2023)
Avid Gym Enthusiast
Following Covid-19, my mental health took a dip. Beginning at the gym and continuing it as well as eating healthy has bettered my mental health and increased my positivity. This hobby allows for me to get away from the stresses of everyday life, giving me a little break so I can stay focused throughout the rest of my day.
Timeline
Resident Assistant
Residence Life
08.2023 - Current
Bakery Worker
Carroll's Bakery
05.2023 - 08.2023
Cook
McDonald's Restaurant
06.2022 - 08.2022
Dishwasher
Hennessey's Pub
06.2022 - 08.2022
Baker
Carroll's Bakery
05.2021 - 08.2021
Baker
Carroll's Bakery
04.2020 - 08.2020
Swing Manager
McDonald's Restaurant
06.2018 - 08.2019
Warehouse Picker
Agropur Cooperative
06.2017 - 08.2017
Bachelor of Science With Honours - Biology-Chemistry
University of New Brunswick
High School Diploma -
École Carrefour Beausoleil
- First Aid/CPR Certified (2023)
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