Matthew Rafael
Mississauga,ON
Summary
Dynamic and results-driven professional with a proven track record at Sweet Addictions Candy Co, excelling in small business operations and customer relations. Highly motivated and efficient, I enhance client satisfaction through relationship building and effective problem-solving, ensuring repeat business and referrals. Committed to delivering exceptional service in high-pressure environments
Overview
2026
2026
years of professional experience
Work History
Owner
Sweet Addictions Candy Co
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Laborer
Waterproof Masters
06.2016 - 10.2016
Bartender
HMS Host International
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Manage a large group of people in high stress environments
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Laborer
Foley Landscape Contractors
06.2019 - 09.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
John Cabot Catholic Secondary School
Mississauga, ON09.2015
Skills
- Great team working skills
- Highly motivated, driven, efficient and reliable
- Problem solver
- Always willing to go above and beyond
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English
Elementary
Timeline
Bartender
HMS Host International
05.2021 - Current
Laborer
Foley Landscape Contractors
06.2019 - 09.2020
Laborer
Waterproof Masters
06.2016 - 10.2016
Owner
Sweet Addictions Candy Co
John Cabot Catholic Secondary School
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