Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Matthew L.

Toronto,Canada

Summary

Dynamic and versatile professional with strong leadership, communication, and creative skills. Proven experience in multimedia content creation, strategic communication, and customer/client satisfaction. Adept at managing projects from concept to delivery and excelling in high-performance, client-focused environments. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Ecosystem Community Lead

Scotiabank
Toronto, Canada
05.2021 - Current
  • Oversaw daily operations, including scheduling, resource allocation, and employee support
  • Fostered vendor relationships and optimized operational efficiency through effective problem-solving
  • Supported internal communications, contributing to strategy development and content creation
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Film & Television Professional

Freelance & Contracted
Toronto, Ontario
01.2015 - Current
  • Managed end-to-end production processes, including filming, editing, and team coordination
  • Collaborated with producers and directors to create compelling visual content
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Organized video shoots, edited footage and created motion graphics for various projects.
  • Coordinated with clients on all aspects of projects from initial concept through post-production delivery.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Worked closely with PR agencies to develop messaging strategies that align with corporate objectives.
  • Assisted in developing communication plans for new products or services.
  • Determined best practices for encoding videos in different formats.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Created content for social media platforms to engage audiences and boost visibility.
  • Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.

Universal Banker

Scotiabank
Toronto, Canada
04.2019 - 05.2021
  • Delivered tailored financial solutions to clients, enhancing customer satisfaction and retention
  • Conducted account reviews and identified cross-selling opportunities, driving product adoption
  • Mentored junior staff on customer interactions and operational processes
  • Delivered exemplary service in a high-volume environment, resolving complex customer inquiries
  • Ensured operational accuracy through meticulous cash balancing and documentation

Administrative Assistant - Communications Group

iA Financial Group
Toronto, Canada
10.2016 - 03.2017
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Proofread content for typo-free emails and documentation.

Education

Advanced Diploma - Broadcasting – Film, Television, Radio & Digital Media

Centennial College
Toronto, ON
05.2018

Graduate Certificate - Communication And Media

Centennial College
Toronto, ON
05.2015

Skills

  • Adobe Creative Cloud
  • Photoshop
  • Illustrator
  • Premiere Pro
  • After Effects
  • Microsoft Office Suite
  • Google Suite
  • Video editing tools
  • Key Grip
  • Production Assistant
  • Assistant Cameraperson
  • Locations Manager
  • Producer
  • Director
  • Pre/post-production planning
  • Scheduling
  • Budgeting
  • Technical editing
  • Writing
  • Editing
  • Multimedia content development
  • Presentation
  • Mentorship
  • Team-building
  • Problem solving
  • Adaptability
  • Project management
  • Coordinating complex projects
  • Managing budgets
  • Leading cross-functional teams

Certification

  • Emergency First Aid & CPR/AED – Canadian Red Cross
  • Working From Heights – IATSE Local 58

Accomplishments

Winner: Centennial College Broadcasting & Film “Best Crew Member” Award (2018)

Affiliations

Coach

North York Cosmos Soccer Club and Toronto Royals Minor Hockey Club
Seasonal

  • Mentored athletes, fostering both on-field performance and personal development.

Timeline

Ecosystem Community Lead

Scotiabank
05.2021 - Current

Universal Banker

Scotiabank
04.2019 - 05.2021

Administrative Assistant - Communications Group

iA Financial Group
10.2016 - 03.2017

Film & Television Professional

Freelance & Contracted
01.2015 - Current

Advanced Diploma - Broadcasting – Film, Television, Radio & Digital Media

Centennial College

Graduate Certificate - Communication And Media

Centennial College

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Matthew L.