Matthew Kuttschrutter
Milton,Ontario
Summary
Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to providing a continued positive and professional experience at the Brampton Flight Centre.
Overview
4
4
years of professional experience
Work History
Dispatch Customer Service Representative
Brampton Flight Centre
09.2023 - Current
- Dispatch and closely monitor scheduled flights; when necessary revising ETA's.
- Handle customer inquiries and suggestions courteously and professionally.
- Answer constant flow of customer calls with minimal wait times.
- Update account information to maintain customer records.
- Coordinate instructor-student flight schedules to ensure efficient work days.
Flight Line Representative
Brampton Flight Centre
10.2022 - 09.2023
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Kept equipment clean and functional with regular inspections and upkeep.
- Helped team coordinate smooth and safe aircraft movement.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Automotive Detailer
Team Honda Powerhouse Of Milton
06.2021 - 09.2021
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Applied protective agents, including sealants, to protect surfaces.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
Stained Glass Deframer
Stonehouse Of Campbellville
07.2019 - 01.2020
- Deconstructed the original frames of historic stained glass pieces while preserving the integrity of the art.
- Provided assistance with general inquiries about stained glass creation and knowledge more specific to certain pieces.
- Managed the display of artwork within and around the shop to ensure adequate presentation.
Education
Bachelor of Arts - Geography
Wilfrid Laurier University
Waterloo, ON04.2026
High School Diploma -
Milton District High School
Milton, ON06.2022
Skills
- Customer Service
- Critical Thinking
- Decision Making
- Friendly, Positive Attitude
- Safety Management
- Attention to Detail
Flight Experience
Commercial Pilot License : 08/2023
Brampton Flight Centre - Cheltenham, ON
Total Flight Time: 260+
Pilot in-command: 100+
Multi-Engine Rating : 08/2023
Brampton Flight Centre - Cheltenham, ON
Group One Instrument Rating : Expected in 11/2023
Brampton Flight Centre - Cheltenham, ON
Timeline
Dispatch Customer Service Representative
Brampton Flight Centre
09.2023 - Current
Flight Line Representative
Brampton Flight Centre
10.2022 - 09.2023
Automotive Detailer
Team Honda Powerhouse Of Milton
06.2021 - 09.2021
Stained Glass Deframer
Stonehouse Of Campbellville
07.2019 - 01.2020
Bachelor of Arts - Geography
Wilfrid Laurier University
High School Diploma -
Milton District High School
Similar Profiles
Tanvir Singh Grewalnull Tanvir Singh Grewal
Class 1 Flight Instructor at Brampton Flight CentreClass 1 Flight Instructor at Brampton Flight Centre
Tanvir GrewalTanvir Grewal
Class 3 Flight Instructor at Brampton Flight CentreClass 3 Flight Instructor at Brampton Flight Centre
Mohammed TabishMohammed Tabish
Volunteer at Brampton Islamic CentreVolunteer at Brampton Islamic Centre