Matthew Kreutz
Vernon,BC
Summary
To seek and maintain full-time position that offers professional challenges. Very interested in learning new skills and am a hard working individual. Physically fit and prepared to work hard and learn to do tasks that are new and challenging.
Overview
9
9
years of professional experience
Work History
Valet Supervisor
Predator Ridge Golf Resort
04.2014 - Current
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Answered guest's questions about property amenities and services.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Maintained a safe work environment from following and creating company policy.
Professional Golfer
Self Employed
04.2019 - 08.2023
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Learnt how to be self motivated for practice/play.
- Hard working athlete.
- Established clear benchmarks for performance and monitored them.
Alpine Ski Coach
Vernon Ski Club
12.2019 - 01.2023
- Conducted video analysis sessions with participants on regular basis.
- Conducted athlete goal setting meetings at start of year.
- Assisted athletes in obtaining equipment from ski manufacturer representatives.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Created and implemented innovative strategies to engage clients in coaching journey.
Ski Instructor
Silver Star Ski Resort
12.2015 - 01.2019
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Warned patrons of unsafe or hazardous snow/skiing conditions and suggested alternative activities during closures.
- Utilized various coaching models and techniques to maximize client success.
Education
Bachelor of Arts - Marketing
Minot State University
Minot, ND05.2019
High School Diploma -
Kalamalka Secondary School
Vernon, BC06.2015
Skills
- Manual and Automatic Driving
- Document Incidents
- Exceptional Team Communicator
- Guest Satisfaction
- Communications Strategies
- Valet Services
- Valid Driver's License
- Safety Policies and Procedures
- Customer Communication
- Customer Service Excellence
- Staff Support
- Critical Thinking
- Professional Relationships
- Drive Vehicles
- Safe Driving Practices
Accomplishments
- 2021 PGA Tour Canada Member.
- Supervised team of 20 staff members.
Timeline
Alpine Ski Coach
Vernon Ski Club
12.2019 - 01.2023
Professional Golfer
Self Employed
04.2019 - 08.2023
Ski Instructor
Silver Star Ski Resort
12.2015 - 01.2019
Valet Supervisor
Predator Ridge Golf Resort
04.2014 - Current
Bachelor of Arts - Marketing
Minot State University
High School Diploma -
Kalamalka Secondary School
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