Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Escamilla

224 S Clovis Ave Apt. 120

Summary

Dynamic Valet Supervisor at Table Mountain Casino Inc. with proven expertise in staff training and cash handling. Enhanced customer satisfaction through efficient parking strategies and effective conflict resolution. Recognized for improving vehicle retrieval times and maintaining a professional appearance, ensuring a welcoming environment for guests. Strong multitasking and organizational skills drive operational efficiency.

Overview

10
10
years of professional experience

Work History

Valet Supervisor

Table Mountain Casino Inc.
12.2023 - Current
  • Supervising valet team members for improved productivity and adherence to company policies.
  • Maintaining clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handling escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
  • Training new employees in valet procedures, ensuring consistent quality and efficiency across the team.
  • Overseeing cash management at the end of each shift, ensuring accurate transactions and accounting practices were followed by all team members.
  • Resolved guest inquiries, providing exceptional service while upholding company standards.
  • Scheduled staff shifts, balancing workload distribution while minimizing labor costs.

Custodian

Geil Enterprises
10.2023 - 12.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.

Porter

Restaurant Depot
02.2019 - 08.2023
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Increased workplace safety by immediately reporting potential hazards.
  • Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.

Dental Assistant

Madera Family Dentistry
08.2015 - 08.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.

Education

Associate Degree - Dental Assistant

San Joaquin Valley College
Fresno, CA
05.2013

High School Diploma - General Studies

JE Young Academic Center
Fresno, CA
05.2005

Skills

  • Multitasking proficiency
  • Staff training and development
  • Cash handling expertise
  • Delegation and supervision
  • Parking management
  • Professional appearance
  • Incident reporting
  • Record keeping
  • Budgeting and financial management
  • Policy enforcement
  • Employee scheduling
  • Emergency preparedness
  • Vehicle safety
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Punctual and reliable
  • Vehicle parking and retrieval
  • Loading and unloading
  • Customer service excellence
  • Customer service and support
  • Verbal and written communication
  • Team collaboration
  • Valid Driver's license
  • Customer communication
  • Cash handling
  • Guest assistance
  • Clean driving record
  • Safety compliance
  • Flexible schedule
  • Physical fitness
  • Manual and automatic driving
  • Stress tolerance
  • Standard vehicle operation
  • Payment processing
  • Guest flow management
  • Directing traffic
  • Conflict mediation
  • Valet procedures
  • Financial records oversight
  • Cash handling experience
  • Basic vehicle maintenance
  • Key booth operations
  • Baggage security
  • Guest education
  • Baggage transport
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Multitasking
  • Reliability
  • Workplace safety
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Material handling
  • Decision-making
  • Relationship building
  • Shift planning
  • Safety procedures
  • Operational efficiency
  • Team coordination
  • Incident investigation
  • Team building
  • Vehicle inspection
  • Labor management
  • Task prioritization
  • Equipment operation
  • Self motivation

Timeline

Valet Supervisor

Table Mountain Casino Inc.
12.2023 - Current

Custodian

Geil Enterprises
10.2023 - 12.2023

Porter

Restaurant Depot
02.2019 - 08.2023

Dental Assistant

Madera Family Dentistry
08.2015 - 08.2019

Associate Degree - Dental Assistant

San Joaquin Valley College

High School Diploma - General Studies

JE Young Academic Center

Similar Profiles

CREATE PROFILE
Phillip Escamilla