Matthew Jones
Selma
Summary
I have experience working in restaurants, hotels, retail, and office settings, where I’ve developed strong customer service, communication, and problem-solving skills. I’m dependable, work well with others, and am comfortable handling a variety of responsibilities, from assisting customers and operating cash registers to cleaning, organizing, and completing administrative tasks. I’m looking for an opportunity where I can continue learning and contribute as a reliable member of the team.
Overview
4
4
years of professional experience
Work History
Night Auditor
Swan Court Holiday Inn
Selma, CA
07.2025 - Current
- Managed nightly financial audits and reconciliations for accuracy and compliance.
- Oversaw front desk operations, ensuring exceptional guest service during night shifts.
- Used problem solving skills to help resolve guest inquiries and issues efficiently.
- Implemented streamlined processes for check-ins, check-outs, and cash handling procedures.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Entered customer data into room system and updated information whenever patrons changed rooms.
Sales Associate
Big 5 Sporting Goods
Selma, CA
08.2024 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Greeted customers and provided exceptional customer service.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Library Student Assistant
Reedley College Library
Reedley, CA
10.2022 - 05.2024
- Lent, reserved and collected books at circulation desks and processed for inter-library loans.
- Located books and periodicals for patrons.
- Helped set up equipment for meetings, lectures, or presentations held at the library.
- Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
- Created and maintained informational displays and bulletin boards.
- Served patrons with friendly and professional communication during check-out transactions.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
Cook
Wild Water Adventure Park
Clovis, CA
06.2022 - 08.2022
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Cook/Dishwasher
Dicicco's Italian Restaurant
Kingsburg, CA
02.2022 - 05.2022
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Oversaw weekend operations by executing opening and closing procedures for restaurant.
Education
High School Diploma -
Kingsburg Highschool
Kingsburg, CA06.2022
Skills
- Customer service
- Visual merchandising
- Inventory management
- Cash handling
- Sales processing
- Night Audit
- Product knowledge
- Problem solving
- Communication skills
- Time management
- Retail Sales Experience
- Reliable and responsible
Education and Training
other
Timeline
Night Auditor
Swan Court Holiday Inn
07.2025 - Current
Sales Associate
Big 5 Sporting Goods
08.2024 - Current
Library Student Assistant
Reedley College Library
10.2022 - 05.2024
Cook
Wild Water Adventure Park
06.2022 - 08.2022
Cook/Dishwasher
Dicicco's Italian Restaurant
02.2022 - 05.2022
High School Diploma -
Kingsburg Highschool