Matthew Cheong
Panda Clinic
Burnaby
3
years of professional experience
Developed strong administrative and organizational skills in fast-paced medical environment, focusing on patient interactions and office management. Looking to transition into new field, bringing expertise in managing schedules and maintaining accurate records. Prepared to apply these skills to ensure smooth operations and enhance productivity in diverse professional settings.
Work History
Administrative Assistant
2 Years- Coordinated patient scheduling to optimize office workflow and reduce wait times.
- Supported clinic operations by ordering necessary supplies, managing inventory levels, and coordinating maintenance requests when needed.
- Trained new administrative staff on office protocols and software systems to ensure consistency in operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Cashier / food server
3 Months- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Resolved customer inquiries and concerns effectively to maintain high levels of satisfaction and promote a positive atmosphere.
- Operated point-of-sale systems efficiently, processing orders and handling cash transactions accurately.
- Maintained cleanliness and organization of dining area, fostering a welcoming atmosphere for customers.
Education
Bachelor of Science - Life Sciences
University Transfer Program - Health Science
Skills
Microsoft Office Suite
Data entry efficiency
Administrative support
Medical office management
Patient care and confidentiality
Multitasking and organization
Workflow coordination
Languages
English
Cantonese
Mandarin
Interests
Playing Sports
Hiking
Gym Workouts
Volunteer Work
Timeline
Administrative Assistant
Panda Clinic
07.2024 - CurrentRead More
Cashier / food server
Manchu Wok
10.2023 - 01.2024Read More
Fraser International College
University Transfer Program from Health Science
Read More
Simon Fraser University
Bachelor of Science from Life Sciences
Read More
Strengths
- Exceptional Communication: Fluent in Cantonese, Mandarin, and English; experienced in handling diverse clientele with clarity and professionalism.
- Front Desk & Customer Service: Proven ability to manage high-volume reception duties and deliver outstanding client experiences.
- Time Management & Multitasking: Skilled at handling multiple priorities under pressure while maintaining accuracy and attention to detail.
- Technical Proficiency: Adept with scheduling and office software (Telehippo, Microsoft Office Suite), with basic knowledge of RStudio, Python, and C.
- Organizational Skills: Highly organized in document handling, appointment coordination, and task follow-through.