Matthew Foster
Kingston,ON
Summary
I am a versatile and hardworking young professional with strong knowledge and experience in the insurance industry, as well as multiple other industries, in various countries across the globe. I am highly adaptable to new teams, cultures and environments and thrive when working in collaborative and diverse settings. I am eager to apply my unique background and experience to make a significant impact within in a business environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Insurance Advisor
Co-operators General Insurance Company
06.2024 - Current
- Sold and serviced a diverse selection ofhome and auto insurance policies by front-line underwriting, both in person and over the phone.
- Spent time with my clients verbally reviewing and explaining various policy features and wordings for their comprehension.
- Upsold and cross-sold additional insurance policies, and financial products and services, after identifying my clients needs and requirements.
- Received, handled, and processed large cash, cheque and card payments.
- Cultivated positive relationships with clients leading to high customer satisfaction and new business referrals.
- Fluent in using CRM software Salesforce, Policy Center and Billing Center.
- Presented in, and occasionally led, team meetings, discussing changes to the insurance industry and our job process.
- Supported my colleagues across Ontario by being a part of the provincial phone queue, where I performed my role for Co-operators' clients across Ontario.
Teaching & Boarding Assistant
North London Collegiate School Jeju
01.2020 - 07.2020
- Utilized my teamwork skills by created engaging and interactive sporting activities for younger students with my colleagues.
- Developed my intercultural communication and leadership skills by leading the daily homework and bedtime routine in boarding house.
- Led and assisted in various Sports/PE lessons including soccer, basketball, rugby and swimming.
Crew Member
Dairy Queen
03.2023 - 06.2024
- Provided exceptional customer service, quickly addressing inquiries and ensuring guest satisfaction in a fast-paced environment.
- Safely and swiftly prepared a wide variety of food and beverage items.
- Maintained a clean and organized workspace to ensure efficiency.
Education
Bachelor of Arts - International Business And Management
Henley Business School | University of Reading
Reading, United Kingdom07-2024
Commerce International Academic Exchange - Commerce
Smith School of Buisness | Queen's University
Kingston, ON04-2023
A Levels - Business Studies, History, Design & Technology
St. Andrew's School, Turi
Turi, Molo, Kenya06-2019
Skills
- Sales
- Insurance Underwriting
- Leadership
- Teamwork
- Verbal & Written Communication
- Self-Awareness
- Emotional Awareness
- Interpersonal Skills
- Intercultural Communication
Extracurricular Experience
Varsity Football - Reading Knights (2021-24)
- Represented University of Reading with the Reading Knights in BUCS
Football Division 1 & 2 South.
Turi U19 Soccer - St. Andrew's School Turi (2017-2019)
- Represented Turi U19 School Soccer team, winning the 2018 KAISSO
Championship & 2018 Martin Bentley Memorial Cup.
Club Soccer - Cullompton Rangers FC (2012-17)
- Captained Youth soccer team on various occasions, winning Exeter
& District Youth League Plate. (2016)
Ten Tors Challenge (2015-16)
- Lead Navigator for 35 mile two-day trek across English moorland.
Ten Tors is the largest youth event in the UK, organized by British Army
Certification
General Insurance Agent OTL License (2024)
Certification of International Academic Exchange (2023)
Turi Leadership Award (Accredited by Emerging Leaders Foundation Africa, 2019)
Youth Sports Leaders UK (2016)
Timeline
Associate Insurance Advisor
Co-operators General Insurance Company
06.2024 - Current
Crew Member
Dairy Queen
03.2023 - 06.2024
Teaching & Boarding Assistant
North London Collegiate School Jeju
01.2020 - 07.2020
Bachelor of Arts - International Business And Management
Henley Business School | University of Reading
Commerce International Academic Exchange - Commerce
Smith School of Buisness | Queen's University
A Levels - Business Studies, History, Design & Technology
St. Andrew's School, Turi
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