Matthew Belanger
North York
Summary
As a member of staff I would bring excellent communication skills as I have extensive customer service experience, by understanding what the client needs it helps to build trust and a better client experience, with customized solutions. Able to access any situation with problem solving skills and remain calm under pressure.
Overview
7
7
years of professional experience
Work History
Grocery Clerk
Independent Grocery
10.2016 - 09.2023
- Supervised and trained new employees on regulations and store policies
- Responding quickly and efficiently to customer needs/issues with attentiveness
- Collaborated with co-workers on how to efficiently complete tasks and multi-task.
Soccer Camp Counsellor
North Toronto Soccer Club
07.2018 - 08.2020
- Supervised approximately 25 campers and ensures their safety, development, growth, skill achievement, and general well-being
- Maintains schedule for camp participants
- Facilitates and creates lesson plans for daily activities
- Organizes and leads various small and large group activities.
Education
BBA - International Economics And Finance
Toronto Metropolitan University
Toronto, ONSkills
- Customer Service
- Microsoft Office
- Multitasking
- Attention to detail
- Critical Thinking
- Communication skills
- Physical organization
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
Soccer Camp Counsellor
North Toronto Soccer Club
07.2018 - 08.2020
Grocery Clerk
Independent Grocery
10.2016 - 09.2023
BBA - International Economics And Finance
Toronto Metropolitan University
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