Mattea Flett
Fort Chipewyan,AB
Summary
Motivated professional seeking to contribute to organizational success while enhancing skills. Demonstrates strong work ethic, adaptability, and exceptional interpersonal abilities. Proven track record of working independently and rapidly acquiring new competencies.
Overview
4
4
years of professional experience
Work History
Membership Clerk
Athabasca Chipewyan First Nation
Fort Chip, Alberta
11.2024 - Current
- Answered emails from existing and potential members regarding their accounts or services offered.
- Created new member accounts by entering data into computer systems accurately and efficiently.
- Tracked attendance at events sponsored by the organization for use in reporting metrics.
- Maintained confidentiality when dealing with sensitive customer information.
- Assisted customers with inquiries regarding membership status, privileges, and benefits.
- Performed data entry tasks to update member profiles in database systems.
- Managed incoming calls from current and prospective members to answer questions or provide information about membership options.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Employment and Training Coordinator
Athabasca Chipewyan First Nation
11.2023 - 11.2024
- Learned and adapted quickly to new technology and software applications.
- Update / Write resumes and cover letters for clients.
- Strengthened communication skills through regular interactions with others.
- Built and maintained professional relationships with vendors and suppliers.
- Maintained accurate records of client participation in training events, tracking progress towards learning objectives.
- Scheduled and coordinated training sessions, including booking facilities.
- Met department budgets by monitoring and reviewing training expenses.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
Receptionist Administrator
Athabasca Chipewyan First Nation
07.2023 - 11.2023
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed all tasks in compliance with company policies and procedures.
Custodian
Green Leaf
06.2021 - 06.2023
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Completed specialized deep-cleaning during school/summer breaks for a clean environment for children and staff.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Checked in and stocked inventory throughout facility.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
Education
High School Diploma -
Fort Chipewyan Community High School - FCCHS
Fort Chipewyan08.2023
Skills
- Attention to Detail
- Organizational Skills
- Multitasking
- Adaptability and Flexibility
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Time management abilities
- Office Management
- Documentation And Reporting
- Customer relations and communications
- First Aid
- Class 5
Timeline
Membership Clerk
Athabasca Chipewyan First Nation
11.2024 - Current
Employment and Training Coordinator
Athabasca Chipewyan First Nation
11.2023 - 11.2024
Receptionist Administrator
Athabasca Chipewyan First Nation
07.2023 - 11.2023
Custodian
Green Leaf
06.2021 - 06.2023
High School Diploma -
Fort Chipewyan Community High School - FCCHS
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