Matt Villeneuve
Rockland,ON
Summary
Assistant Operation Manager with extensive background in administration and transportation. Supervise daily operations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new hired. Excellent skills hiring and recruiting to develop high-performing team.
Overview
12
12
years of professional experience
Work History
Assistant Manager of Operations
2380373 Ontario Inc (FedEx Ground)
01.2023 - Current
- Lead a team of 42 drivers and helpers, providing training, performance evaluations and addressing safety concerns
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
Fleet Manager
2380373 Ontario Inc (FedEx Ground)
10.2020 - Current
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to Ministry of Transportation requirements.
- Implement telematics and GPS tracking systems in all vehicles to ensure driver safty and accountability were met.
- Oversee and manage a fleet of 38 vehicles, ensuring their safe and efficient operations
Delivery Driver
2380373 Ontario Inc (FedEx Ground)
10.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Dispatcher and Driver
Ontario Medical Supply
04.2012 - 09.2018
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned vehicle regularly to maintain professional appearance.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
High School Diploma -
Rockland District High School
Rockland, ON07.2005
Skills
- Employee Supervision
- Performance Tracking
- Logistics Coordination
- New Employee Hiring
- Operational Planning
- Purchasing and Planning
- Proficient in Excel and Word
Languages
English
Full Professional
Timeline
Assistant Manager of Operations
2380373 Ontario Inc (FedEx Ground)
01.2023 - Current
Fleet Manager
2380373 Ontario Inc (FedEx Ground)
10.2020 - Current
Delivery Driver
2380373 Ontario Inc (FedEx Ground)
10.2018 - Current
Dispatcher and Driver
Ontario Medical Supply
04.2012 - 09.2018
High School Diploma -
Rockland District High School
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