Matt Trad
Edmonton,AB
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mobile Sales Advisor
BestBuy
Edmonton
03.2024 - Current
- Demonstrated product features and benefits to potential customers.
- Resolved customer complaints in a timely manner.
- Negotiated deals and handled complaints or objections.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened carefully to customers to ensure they get the full solution.
- Worked with all the cellphone carriers to maximize sales opportunities.
Grocery Clerk
NoFrills
Edmonton, Alberta
03.2023 - 10.2024
- Organized backroom storage areas according to company standards.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
Shift Leader
Blaze Pizza
Edmonton, Alberta
03.2022 - 07.2024
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Monitored inventory levels and ordered supplies as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Coached team members to increase productivity and reduce workplace accidents.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Bachelor of Science - Computer Science
Macewan University
Edmonton, AB04-2028
High School Diploma -
M. E. LaZerte High School
Edmonton, AB07-2023
Skills
- Upselling strategies
- Product Demonstrations
- Technical Analysis
- Customer Service
- Quick Learner
- Multi-tasker
Certification
- Food Safety Certificate- July 2023
- Employee of the year 2023
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Mobile Sales Advisor
BestBuy
03.2024 - Current
Grocery Clerk
NoFrills
03.2023 - 10.2024
Shift Leader
Blaze Pizza
03.2022 - 07.2024
High School Diploma -
M. E. LaZerte High School
Bachelor of Science - Computer Science
Macewan University
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